Program Analyst -MSP

Your Role MSP The Program Analyst is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake (briefing), shortlisting, sourcing management through empaneled suppliers (agencies), onboarding, worker assignment management, time and expense management, offboarding and reporting. The Program Analyst acts as a talent advisor to support our clients through the requisition fulfillment process to ensure quality talent is acquired in a timely manner.

The focus will be on contingent candidates (contractors) Your Responsibilities, Impact & Contribution

• Work closely with Program Specialists to deliver top-notch service to the client

• Responsible for back-end operational/administrative support tasks, such as updates to the hiring manager, cost center, end date, customer-defined fields, etc. within the vendor management system.

• Enter new contractor profiles (contact information) and details of assignment into VMS (example: Beeline, Fieldglass, IQN etc.)

• Assist Recruitment Program Specialists with the extension of contract assignments

• Conduct new hire orientation for contractors

• Train/Mentor new Analysts.

• Manage First level Operational Escalations.

• Data Management & Reporting.

• Liaise with managers, vendors, and security department to ensure all necessary paperwork is completed and collected prior to starting assignment and at end of the assignment

• Ensure all work orders are closed in the VMS system when notified of an end of the assignment

• Ensure the security department is notified of the end of assignments

• Assist in collection of contractor hours and approval of time by hiring managers

• Constant interaction via email, VOP, and phone with hiring managers, supplier partners (recruitment agencies), contract personnel, and other partners

• Constant interaction with supplier partners (recruitment agencies) to ensure new hire paperwork is completed in a timely manner so the contractor can start the assignment on time.

• Log all client and supplier inquiries into Salesforce.com or equivalent tool/MIS

• Assist in running and reviewing standard program reporting as requested

• Provide general program, operational, and system user support

• Ensure compliance with client's policies, guidelines, and processes

• Monitor data integrity and act as a team player to all peers.

Your Experience, Qualification & Capability

• 3-6 years of minimum work experience, preferably in Staffing or MSP experience.

• Experience of working on at least one VMS such as Beeline or Fieldglass and /or Contingent/Contracting space preferred

• Strong determination to impact performance

Shift Timings- Night Shift

Job Description

• Excellent verbal and written communications

• Ability to work in a dynamic environment that changes from day to day

• Excellent analytical and problem-solving skills required

• Excellent documentation and follow up skills required (proof of execution)

• Strong organization skills, attention to detail, strong tools adaptability, and extremely proactive

• Knowledge of MS Office and PC skills

• Able to work independently and in a team environment

Who We Are Working at Allegis Global Solutions (AGS) is more than just a job. It's a career. It's a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond roles or jobs to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that's designed to harness human enterprise, you design a workforce that's built for impact. At AGS, we help companies all over the world transform their people into a competitive advantage. It's not about filling seats. It's about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise. With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™. We also represent over 100 countries and speak dozens of languages. So, as you're building relationships and doing your job, you'll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies. See what it's like to work at AGS by searching #LifeAtAGS on any social network.