The Professional Affairs Executive is responsible for driving engagement with eye care professionals and enhance the adoption of HOYA lens solutions through development and delivery of educational programs.
The candidate will be required to work closely with cross-functional teams to deliver high-quality training programs, support product launches, and build long-term partnerships within the professional community.
The following is a detailed, but not exhaustive, listing of the hands-on tasks you will undertake in the role:
Education Training
- Design and deliver engaging educational programs, workshops, and seminar for ECPs across Singapore
- Plan, conduct and deliver of educational programs on periodic basis, in various settings/ formats to internal and external stakeholders pre/ post retail and office hours
- Development of relevant training modules, educational materials, case studies and tools kits that is essential to support for products/ programs
- Monitor training effectiveness and implement follow-up actions to ensure sustained impact
Stakeholder Engagement & Relationship Management
- Collaborate with professional institutes, associations, and partners to enhance brand credibility and visibility
- Provide ongoing support and consultation to eye care professionals, including troubleshooting with required
- Build and maintain relationship with eye care professionals and internal stakeholders
Commercial Support
- Monitor and update on the latest industry trends and competitor activities, and develop competitive analysis on how to overcome objectives
- Support product launches, campaigns and special events in collaboration with Marketing team
- Any other cross-functional initiatives as required
Qualifications
- Education: Diploma or Bachelor in Optometry Optician may be considered depending on experience level
- Preferred to have related working experience in retail optical setting
- Keen interest in the technical aspects of ophthalmic lenses and passionate about Optometry industry
- Good presentation and communication skills, with ability to engage diverse audiences
- A team player that enjoys working with in a team environment
