Role: Production Support
Location: Hyderabad/Bengaluru/Chennai
Experience: 6+ Years
Requirements:
- Overall 6+ yrs of experience with 3-5 years of experience in L2 / L2.5/ L3 production support
- Knowledge of development and deployment best practices
- Experience with infrastructure management and system administration
- Exposure/knowledge with Python & SQL
- knowledge of SSIS, SSRS & MSSQL
- knowledge of SDLC processes, Git / Bitbucket
- Excellent organization, communication, and a diligent approach to problem solving are required
- Knowledge of Linux and Windows Operating system
- Well- versed with Incident life cycle management, Problem life cycle management.
- Experience with a ticketing system like ServiceNow or JIRA
- Ability to troubleshoot and solve problems independently
- Strong communication and documentation skills
- Capable of working individually and/or with a large team comprised of multiple disciplines
Good to have one or more of the following skills:
- Python, MS SQL, Snowflake , ETL , batch processing
- General Operations and Batch Monitoring: Autosys, Ctrl-M or equivalent
- Domain : Exposure to Asset / Wealth management / securities / capital markets / BFSI customers
Nice to Have
- Experience with a reporting/visualization tool like Power BI, Tableau etc.
- Practical experience in using Web development, Microservices, Docker/Kubernetes & Linux
- Basic knowledge of statistical theory, financial instruments, and markets
