Production Support Engineer
Job Description
- Strong Unix / Linux & Windows based O/S experience.
- Should possess strong debugging / troubleshooting skills in production environment.
- Should have the capability to identify root cause during production issues & publish RCA s.
- Ability to do scripting (Shell, Perl, Python, SQL etc.)
- Should have worked in DevOps environment - knowledge on Jenkins and Ansible.
- Knowledge on Nginx, Jboss, Dropwizard, Wildfly, Soap & Rest services is an added advantage.
- Should have worked on production deployments.
- Should have good knowledge on deployment automation.
- Familiarity with programming languages (Java, J2EE, C++, C etc.) a Naspers PayU fintech company
- Strong understanding of support - tickets, monitoring, processes and metrics.
- Excellent verbal & written communication skills.
- A passion towards problem-solving.
- Strong decision-making ability.
- Must be able to think proactively, excellent follow-through and attention to details.
- Willing to work in 24x7 support shifts (on rotation basis).
- Knowledge on distributed applications/enterprise applications is plus Education:
- Technical background (BS/MS in Computer Science/Engineering or related discipline/experience. Experience: 1 to 4years of experience in Production Support & Deployment process.
- Communication Skills: Excellent listening, writing skills and strong technical competency are essential
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About Company
Skills:
Unix, Servicenow, Elk, Spring Boot, J2EE, Jira, Spring, Splunk, Restful Apis, Oracle, Linux, Itil, DB2 databases, Microservices architecture, SQL troubleshooting, CI CD
Skills:
Dynatrace, Production deployment migration release support, Autosys Job Scheduling, ServiceNow Monitoring Tools, RCA troubleshooting performance improvement, 24×7 on-call production support, Oracle SQL PL SQL, Unix Linux Shell Scripting, Axiom v10 v11 – Production Support, Incident Change Problem Management, Financial Regulatory Reporting
Skills:
Unix, Automation Tools, Gcp, Linux, Azure, Scripting
Skills:
Ticketing Tools, Linux Unix, Python, Application Monitoring, Incident Management, It Operations, Transaction Monitoring, Productionsupport, Banking, fintech
Skills:
Log Analysis, Incident Management, Root Cause Analysis, Documentation, Troubleshooting, Monitoring