- Provide support and troubleshooting for .NET applications, resolving technical issues efficiently to ensure minimal downtime.
- Collaborate with development teams to understand application architecture, functionality, and dependencies.
- Debug and diagnose issues within .NET codebase, utilizing C# and VB expertise to identify root causes and implement effective solutions.
- Perform database queries and optimizations using SQL to enhance application performance and resolve data-related issues.
- Document support procedures, troubleshooting steps, and resolutions for future reference and knowledge sharing.
- Participate in regular meetings with stakeholders to discuss application performance, enhancements, and upcoming changes.
- Work closely with end-users to gather feedback, address concerns, and implement improvements to enhance user experience.
- Stay updated with the latest .NET technologies, best practices, and industry trends to continuously improve support processes and capabilities.
Experience required
What we are looking for:
- Bachelor s degree in Computer Science, Engineering, or related field.
- Strong proficiency in .NET, C#, VB, and SQL scripting.
- Prior experience in application support, troubleshooting, and debugging.
- Excellent problem-solving skills and attention to detail.
- Effective communication and interpersonal skills for collaborating with cross-functional teams and end-users.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Experience in RESTful APIs
- Certification in .NET development or relevant technologies is advantageous.
Experience preferred
Beneficial but not essential.
- Familiarity with ITIL.
- Hands-on experience with JavaScript and HTML.
- Proficiency in utilizing Visual Studio and Resharper.
- Experience with any automation tool.
- Flexibility regarding work hours, including openness to starting earlier or later than standard hour
Opportunities
What we offer:
- We are mission led - work at the heart of a purpose-led organization, where you can be proud of the impact you make, every day. Where you ll transform the way over 20 million people invest, making wealth management more accessible, sustainable and transparent to more people.
- Rapid career growth - encouraged to take on responsibility, play a part in the evolution of the company and rapidly drive your career development working on real projects that directly impact our clients and their customers.
- Market leading technology - Build, create and evolve innovative solutions for the world s most trusted brands using the latest technologies to help change the face of investing for the future
- Learning development - Placing emphasis on a willingness to learn, to think differently, to be creative and to help drive innovation.
