Production Support Analyst
E4 Software ServicesThis job is no longer accepting applications
Job Description
Job description:
Profile : Production Support Analyst
Experience : 3 to 6 years
Location : Bangalore/Chennai/Mumbai/Pune
Mode : work from Office
Notice Period : Immediate to 15 Days
Skills : Java, Unix, PL/SQL, App D, Splunk
Responsibility:
- Strong customer service and support focus with a desire to deliver a high quality service Experience with working in an ITIL environment.
- ITIL foundation Certification desired
- Basic knowledge of SDLC
- Technical experience in Web based technology environments and related dependencies between platforms, database, and application levels (UNIX, Oracle, Windows)
- Strong technical skills PLSql, Unix, Unix shell scripting
- Experience on scripting including Shell Python
- Ability to quickly receive and process information, make appropriate risk-based decisions
- Excellent communication skills, both oral and written
- Effective issue management skills, problem identification, root cause analysis, and solution recommendation
- Experience in enterprise incident management practices, monitoring and performance tools
- Experience with Monitoring Tools
More Info
About Company
At E4 Softwares, were at the forefront of digital transformation, specializing in AI-driven bespoke solutions that revolutionize business processes. Our cutting-edge approach combines artificial intelligence with deep industry expertise to deliver tailor-made software that addresses the unique challenges of modern enterprises.
With a proven track record of successful implementations, our robust delivery capabilities ensure seamless integration and rapid deployment of complex systems. We pride ourselves on our ability to transform conceptual ideas into powerful, scalable solutions that drive efficiency and foster innovation.
