Job Purpose
To ensure quality assurance and quality control systems of concrete products. Promotion of VAC and optimization of mixes.
Job Context & Major Challenges
The RMC Industry is highly fragmented and very competitive. As a major RMC player we face competition from other organized players and local players which makes superior service delivery along with quality products important for good margins. There is huge growth in infrastructure which opens up opportunities for setting up commercial and dedicated plants. The plant and its resources need to be cost effective with focus on maximizing capacity utilization. This makes it imperative for each plant to be efficient and profitable. The plant employees need to be focused and deliver high performance in each of their KRAs and accountabilities.
Key Result Areas
KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)
KRA1 Business Development
- Conducting demos for VAC products to clients to help them understand their functionality
KRA2 Customer Feedback
- Resolve day to day customer grievances related to cracks, workability, slump control, pumping issues cube failures etc. and take corrective and preventive actions based on site feedback
- Visit customer/ site periodically to gather feedback and identify areas of concern
KRA3 Customer Management
- Provide detailed mix design calculation, physical and chemical analysis of raw material to customer as and when required
