Product Specialist

About Us:

At Calfus, we are known for delivering cutting-edge AI agents and products that transform businesses in ways previously unimaginable. We empower companies to harness the full potential of AI, unlocking opportunities they never imagined possible before the AI era. Our software engineering teams are highly valued by customers, whether start-ups or established enterprises, because we consistently deliver solutions that drive revenue growth.

Our ERP solution teams have successfully implemented cloud solutions and developed tools that seamlessly integrate with ERP systems, reducing manual work so teams can focus on high-impact tasks.

None of this would be possible without talent like you! Our global teams thrive on collaboration, and we're actively looking for skilled professionals to strengthen our in-house expertise and help us deliver exceptional AI, software engineering, and solutions using enterprise applications.

As one of the fastest-growing companies in our industry, we take pride in fostering a culture of innovation where new ideas are always welcomed—without hesitation. We are driven and expect the same dedication from our team members. Our speed, agility, and dedication set us apart, and we perform best when surrounded by high-energy, driven individuals. To continue our rapid growth and deliver an even greater impact, we invite you to apply for our open positions and become part of our journey!

About the role:

We are looking for a sharp, execution-focused Product Manager to help us accelerate the rollout of agentic AI platform across health care and finance. You will own the product lifecycle for AI agents — from discovery through deployment — working at the intersection of operations, engineering, and customer success.

This is a high-impact, high-visibility role. You will shape how agents evolve, how new capabilities get shipped, and how customers experience the product.

What You'll Do:

Agent Product Roadmap

• Define and maintain roadmaps for AI agent portfolio.

• Translate customer pain points and workflows into clear agent capabilities and measurable outcomes.

• Balance short-term delivery milestones with long-term platform thinking.

Customer Discovery & Requirements

• Engage directly with client senior directors, CFOs, and client teams to surface workflow gaps and unmet needs.

• Convert the insights into detailed product requirements, user stories, and acceptance criteria.

• Own the feedback loop between customers, customer success, and engineering.

Agile Execution

• Lead sprint planning, backlog grooming, stand-ups, and retrospectives with engineering squads.

• Write precise, technically sound user stories with clear definition-of-done criteria.

• Remove blockers, make prioritization trade-offs, and keep delivery on track.

Go-to-Market & Rollout

• Partner with teams to plan and execute customer onboarding and agent rollouts.

• Develop enablement materials, product documentation, and release notes.

• Define and track KPIs

Cross-Functional Collaboration

• Act as the connective tissue between engineering, compliance, sales, and operations.

• Communicate product direction clearly to both technical and non-technical audiences.

• Champion AI-first product thinking across all feature decisions.

On your first day, we'll expect you to have:

• 6+ years of product management experience, with at least 2 years in a technical PM role shipping production software.

• Hands-on experience working with AI/ML or agentic systems — you can hold a technical conversation about LLMs, orchestration, and model evaluation without blinking.

• Strong Agile/Scrum track record — you've run sprints, owned backlogs, and shipped iteratively.

• Demonstrated ability to translate ambiguous clinical or operational workflows into crisp, buildable requirements.

• Direct experience in healthcare technology, RCM, medical billing, or health IT

• Exceptional written and verbal communication — you can write a two-pager for a CFO and a JIRA ticket for an engineer with equal clarity.

Nice-to-Have

• Experience with EHR integrations (Epic, eClinicalWorks, Athenahealth, or similar).

• Familiarity with Availity, Change Healthcare, or other clearinghouse/payer networks.

• Understanding of HIPAA, PHI handling, BAAs, and healthcare compliance.

• Experience with voice AI, conversational agents, or outbound patient communication platforms.

• Background in prior authorization, eligibility verification, or denial management workflows.

Benefits:

At Calfus, we value our employees and offer a comprehensive benefits package including medical, group, and parental insurance, along with gratuity and provident fund. We also support employee wellness initiatives and provide birthday leave as a valued benefit.

Calfus Inc. is an Equal Opportunity Employer. We believe diversity drives innovation and are committed to building an inclusive workplace where everyone—regardless of background, identity, or experience—can thrive. We welcome all applicants.