Product Sales Manager, Simulation

• We want to transition the world towards a decarbonised and sustainable future
• By pushing the boundaries of engineering and technology, we can make it work
• We are always on the lookout for future-oriented talent want to join the ride
• We are looking for a Simulation Product Sales Manager to focus on sales of our Navigation, Engineering and Liquid Cargo Handling training simulators, who will drive the sale of technologically advanced and bespoke simulation solutions with clients who are typically subject matter experts in maritime training
• The Product Sales Manager will play a leading role in sales growth of simulation and training solutions that fit with Voyage Services Decarbonization strategy
• This includes digital technologies used aboard modern commercial and naval vessels, such as advanced navigation systems, future fuel systems simulation, and optimization, as well as other digital or green technologies being implemented in maritime, to support crew competence through immersive and realistic simulations
• To be successful in this role, you will have thorough and widespread marine navigation and/or engineering experience and knowledge as well as a good sense of communication
• Existing knowledge of maritime simulation and training is advantageous but not essential
• You will operate as part of a global team developing business strategies that drive growth and profitability, support sales performance by providing a steady flow of new leads and opportunities, while leveraging high-level customer experience
• This role focuses on Simulation and Training product offerings, will include extensive travel in Asia and reports to the General Manager of Product Sales Simulation
• Location: The position location will be located in India, preferably Mumbai, or at/near one of our other India Wartsila office locations such as Noida & Chennai
• This position will serve customers across the Middle East Aisa region
• Your main responsibilities are:
• Develop in-depth knowledge of products, subject matter expertise
• Have and/or develop in-depth knowledge of customers business (e g, Simulation and Training)
• Manage capture/bid teams
• Provide market input for product developments
• Responsible for bid reviews review of technical requirements
• Provide technical support for tender response
• Accurate and timely production of bid documentation, sales quotations, and associated proposals, timely and accurate submissions
• Support in presenting and explaining products to customers (project/conference)
• Conducting market intelligence and providing market inputs for product development
• Project lifecycle account management
• Develop targeted sales material (e g, PPT presentation for customer meeting)
• Collaborate with marketing to drive consultative selling
• Product partner management
• Close cooperation with Marine Power sales where applicable
• Close cooperation with customer delivery, support, product, and other Simulation functions

KPIs:

• Product order intake
• Product sales commercial margin
• Customer satisfaction and retention
• Customer upselling
• The main requirements in this role are:
• Maritime onboard experience as a Deck, Engineering or Dual Officer is required
• Experience with Simulation or Maritime Education product sales preferred
• Have relevant education (Degree or Maritime Diploma), maritime domain work experience
• Ideally, sales experience with a proven track record in successfully driving technological sales in challenging markets
• In-depth knowledge of the marine industry and customer requirements
• Strong customer focus and capability of building long-term relationships
• Strong drive for performance with a positive attitude
• Good communication skills (customer and colleagues)
• Think strategically, but have the ability to balance tactical and strategic issues
• Strong attention to detail and ability to take ownership of tasks
• Encourage the exchange of ideas and collaboration across organizational boundaries
• Strong contributor towards developing a healthy team spirit and team dynamics