Product Owner - RCS

About the Role

We are looking for a detail-oriented and driven Product Owner to support the growth and execution of our Rich Communication Services (RCS) offering within our CPaaS product portfolio

.
You will work closely with the Product Manager, engineering, design, and delivery teams to translate business and market needs into actionable product requirements. Your role is central to ensuring that our RCS roadmap is implemented efficiently, with high quality, and in alignment with the global product strateg

y.
Key Responsibiliti

es:
Product Execution & Deli

very
Translate product vision and high-level requirements into detailed user stories, acceptance criteria, and sprint back

logs.
Work with engineering teams to ensure clarity, feasibility, and timely delivery of product incre

ments.
Manage the RCS product backlog, ensuring it is well-prioritized, refined, and aligned with business ou

tcomes.
Participate in sprint planning, reviews, and retrospectives to ensure continuous alignment between technical teams and produc

t goals.
Validate deliverables against business and technical acceptance criteria to ensure high-quality

releases.
Stakeholder Col

laboration
Serve as the day-to-day point of contact between engineering, QA, and cross-functional busi

ness teams.
Collaborate closely with the Product Manager to communicate progress, risks, and d

ependencies.
Support pre-sales and operations teams with product knowledge and technical clarifications

when needed.
Ensure customer, carrier, and partner feedback is incorporated into produ

ct iterations.
Market & Technica

l Understanding
Develop a solid understanding of RCS standards, GSMA specifications, and carrier-lev

el integrations.
Stay informed about RCS trends, API developments, and platform capabilities to support informed p

roduct decisions.
Contribute to use case validation and functional design to ensure p

roduct-market fit.
Data & Con

tinuous Improvement
Monitor product performance metrics post-launch (e.g., delivery success rates, en

gagement, adoption).
Identify opportunities to improve user experience, efficiency, or t

echnical reliability.
Support documentation, release notes, and internal enablement material fo

r RCS product

updates.
Qualifications
3-5 years of experience as a Product Owner, Business Analyst, or Technical Product Lead, ideally within CPaaS, telecom,

or messaging platforms.
Strong familiarity with RCS, SMS,

or other messaging APIs.
Experience working in Agile/Scrum environments, with hands-on back

log and sprint management.
Excellent ability to translate complex requirements into cl

ear, testable user stories.
Solid communication and collaboration skills across t

echnical and business teams.
Analytical mindset with a focus on product quality, d

elivery, and customer impact.
Bachelor s degree in engineering, computer science, or related field; Agile certifi

cation (CSPO, PSPO)

preferred.
Preferred Attributes
Experience collaborating with mobile operators,

OEMs, or messaging aggregators.
Knowledge of GSMA RCS Universa

l Profile and API specifications.
Familiarity with API-first development, postma

n collections, and JSON workflows.
Strong attention to detail, organizatio

n, and proactive ownership mindset.
Interest in emerging communication technolog

ies and their business applicat

ions.
Success in This Role Looks Like
The RCS product backlog is always clear,

prioritized, and ready for execution.
Sprint deliverables consistently align with

product vision and market expectations.
Engineering teams have cla

rity and support to execute efficiently.
High-quality, timely releases that