Job Description
Duties
You will work with teams in technology hubs (New York, Boston, Atlanta, Gurgaon, Bangalore and Prague), colleagues in other locations and stakeholders predominantly in North America and Europe. Our Product Managers work closely in teams alongside experts in various disciplines - designers, engineers, more - and together the team relentlessly strives to deliver outcomes that matter. You and your team will work together to discover opportunities, experiment, test and learn, and deliver solutions using a mix of methodologies, including design thinking to help us understand people's needs, wants, and problems; lean methodologies to experiment fast and learn a lot; and agile approaches to reduce uncertainty by working in short dev cycles and pausing to reflect and adapt.
What You'll Do
As a Product Manager within the DRO GRC Platforms & Products Group, you will play a lead role across the entire business value chain: understanding stakeholder needs, setting shared Objectives and Key Results (OKRs), prioritizing work, and building and maintaining a scalable, secure and performant set of capabilities across the group's portfolio archetypes (custom, COTS and SaaS).
This would include, but not be limited to, creating and scaling new product capabilities such as:
Enabling and scaling contract generation, review, editing, approval, and execution workflows, primarily leveraging DocuSign and related SaaS platforms
Standardizing and optimizing contract templates, clause libraries, and approval routing to improve efficiency, reduce cycle time, and enhance compliance
Supporting and enhancing Legal case management systems, including matter intake, workflow tracking, documentation management, and reporting capabilities
Identifying and implementing AI-enabled capabilities to support Legal teams, such as automated contract review, clause recommendations, risk flagging, document summarization, and workflow automation
Drive and mature the adoption of AI across the team's way of working
Integrating contract lifecycle and case management systems with upstream and downstream platforms to ensure end-to-end traceability, auditability, and data integrity
Defining and tracking key performance metrics (e.g., contract cycle time, SLA adherence, case resolution timelines) and developing dashboards to support data-driven decision-making
You Will
Passionately embrace user-centered design and journey-based principles
Ensure there is regular, direct interaction with the user community to empathize with their needs
Translate the user needs and vision into prioritized work
Devise ways to experiment and test innovative ideas in a rapid and reliable fashion
Take an active role in managing the backlog of team learning, experimentation, validated feature development, and debt reduction
Relentlessly measure to understand if work is creating value; define OKRs (with a sharp focus on outcomes and impact)
Make trade-offs between value, feasibility, and usability when prioritizing
You should also understand and be able to execute some of the key capabilities of experts on the team so that more work can be shared and team member empathy is ensured (e.g. UX, technical, change management).
You will actively collaborate with team members, product teams in different portfolios and stakeholders alike.
Skills
QUALIFICATIONS:
Product management expertise in agile environments for GRC related use cases
Ability to understand complex business processes and translate them into technology solutions
Experience working in teams across time zones
Deep understanding of integration concepts and technologies (ETL vs. ELT, event streaming vs. restful API calls, data pipelines, database solution such as Snowflake etc.)
5+ years of experience with
One or more cloud hyper-scalers and integration platforms (AWS, Azure, Kafka)
SaaS based product development
Legal technology platforms such as DocuSign (including CLM), contract lifecycle management (CLM) systems, legal case/matter management solutions, and AI-enabled document review or automation tools.
Entrepreneurial mindset with an ability to navigate ambiguity, while keeping a focus on strategic outcomes; ability to put things into perspective for team and stakeholders
Ability to establish trust-based relationships with business stakeholders, and to thought partner with business teams
Influencing skills that drive alignment with a breadth of stakeholders in a non-hierarchical environment
Skilled at leading divergent problem-solving sessions enabling healthy debate between diverse views, but then bringing the thinking together on priorities and path forward
Mastery of wide range of product management and design thinking techniques and tools such as customer journey maps, service blueprints, vision workshops, roadmaps, storymaps
Experienced in consistently incorporating non-functional requirements such as performance, security, reliability, ...
Keen sense of empathy with the user, and champion of user-centered design
Growth mindset, always looking to improve self, work of the team and adapt to the culture of the organization
Communication skills (written and verbal) that reflect structured, clear, and objective thinking
Ability to translate between technical and non-technical audiences to enable business outcomes through technology
Education
Degree in computer science or engineering or related discipline or industry recognized cloud certifications
