Overview
Product Owner
BASIC SUMMARY:
We are seeking a detail-oriented and execution-focused Product Owner to support the delivery
of features and enhancements within our healthcare claims administration platform. This role is
responsible for translating business and stakeholder needs into clear, actionable user stories
and working closely with engineering teams to ensure timely , high-quality delivery. The ideal
candidate brings healthcare domain knowledge, understands Agile processes, and is
comfortable using AI-enabled tools to support requirements definition and backlog
management.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Backlog Ownership & Agile Execution
- Own and manage the product backlog, ensuring stories are well-defined, prioritized, and
aligned with sprint goals
- Write epics, user stories, and acceptance criteria that are clear, testable, and customer-
centric
- Conduct regular backlog grooming and sprint planning in collaboration with the Scrum
team
- Participate in daily standups, sprint reviews, and retrospectives as an active team
member
- Ensure user stories meet the definition of ready and done before development and
release
Requirements Gathering & User Story Development
- Collaborate with stakeholders, subject matter experts, and internal teams to gather and
refine product requirements
- Use AI tools (where applicable) to support the creation of epics, themes, and user
stories
- Conduct gap analysis and validation of requirements to ensure completeness and
feasibility
- Support refinement of use cases, workflows, and functional documentation
Cross-Functional Collaboration
- Serve as the primary point of contact for development teams during sprint execution
- Partner with UX/UI designers to ensure user stories are aligned with design
principles and usability goals
- Support QA teams by clarifying acceptance criteria and reviewing test cases as
needed
- Coordinate with other Product Owners to manage interdependencies between features Customer & Stakeholder Engagement
- Participate in stakeholder meetings to capture feature requests, enhancement ideas,
and feedback
- Communicate updates to internal stakeholders on backlog priorities, delivery timelines,
and sprint progress
- Help ensure features delivered meet customer needs and stakeholder expectations
Healthcare Domain Support
- Apply working knowledge of healthcare claims workflows, billing terminology, and
reimbursement processes
- Support compliance with healthcare regulations (HIPAA, HITECH) in collaboration with
internal teams
- Assist in translating complex healthcare requirements into understandable product
features
Minimum Required Qualifications
- Bachelor's degree in Business, Healthcare Administration, Computer Science, or a
related field
- 2+ years of product management experience; healthcare technology or claims
administration preferred
- 2+ years of experience working with AI tools for product development, requirements
engineering, or business analysis preferred
- Familiarity with Agile software development and Scrum methodology
- Proficiency with Jira (or similar Agile tools) for backlog management
- Experience using AI-assisted tools to help structure requirements and analyze user input
(preferred But Not Required)
- Basic understanding of software development processes and technical constraints
- Familiarity with collaboration tools (e.g., Confluence, Miro, Figma)
- Strong written and verbal communication skills for conveying requirements and
feedback
- High attention to detail and organizational skills
- Ability to manage competing priorities and meet deadlines in a fast-paced environment
- Comfortable working with cross-functional teams and resolving blockers quickly
Preferred Qualifications
- Certified Scrum Product Owner (CSPO) or similar Agile certification
- Understanding of healthcare data standards (e.g., HL7, FHIR, X12 EDI)
