Product Owner Guidewire ClaimsCenter
Location: Noida/Gurugram/Bangalore/Pune
Shift: 3pm12am
Experience: 7+ Years
Role Overview
Member of the Agile team, representing the voice of the customer and the organization through the delivery of business value. Works closely with stakeholders (business and technology), including executive leadership, to define and prioritize features and stories, ensuring alignment with customer needs and organizational goals.
Understands customers problems in detail and ensures the problems are clearly defined, prioritized and the squad/team is focused on the most valuable work for the organization. The Product Owner is the team member always communicating with stakeholders to ensure an aligned understanding of how the squad/team can provide the highest value for the customer through the lens of the organization.
This role will primarily support Guidewire ClaimsCenter initiatives, including migration from legacy claims systems to Guidewire ClaimsCenter, and collaborate with squads/teams, technologies and architects across the organization to develop a deep understanding of the technologies and systems they support.
Responsibilities
- Accountable for collaborating on the product vision and alignment with strategic priorities with stakeholders. Communicates the vision as a product strategy to their squad/team and other squads/teams outside their portfolio & functional area as well as executive leadership.
- With the squad, accountable for developing and achieving product level KPIs. Manages product(s) with high degree of strategy, scope, and complexity.
- Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories.
- Sets priorities and actively participates in squad/team quarterly planning. Contributes to priorities for and actively participates in portfolio quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities.
- Participates in squad/team demos, retrospectives, and all other Agile ceremonies.
- Works daily with the agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.
- Leads IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution.
- Monitors and maintains the product health. Designs additional monitoring to support enhanced understanding of product health. Proactively monitors impact of their product on others in the ecosystem.
- Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.
- Drives alignment with stakeholders to understand the impact that their products regulatory, compliance, and other industry constraints will have on other products in the portfolio.
- Work closely with Guidewire developers, architects, and QA teams to ensure successful delivery of features and enhancements.
- Continuously monitor product health, KPIs, and delivery outcomes to ensure value realization.
- Negotiates with internal and external squads/teams to set aligned priorities among squads/teams both within and outside the portfolio.
- Work closely with technology teams on Guidewire ClaimsCenter implementation and migration from legacy systems to ensure successful product delivery.
Qualifications
- Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelor's degree in relevant field (business, computer science, humanities, etc.) and a minimum of 5+ years direct experience with Agile teams as well as 5 years in business, technology or consulting.
- Experience working on Guidewire ClaimsCenter is required.
- Experience supporting migration from legacy claims systems to Guidewire ClaimsCenter preferred.
- Able to depict complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change.
- Able to make difficult and quick decisions daily.
- Problem solver with ability to lead the team to push the solutions and progress.
- Experience in the insurance industry preferred.
- Knowledge of Product frameworks and products and/or data concepts (e.g. Data Quality) preferred.
- Experimental mindset to drive innovation amongst uncertainty.
