About The Role
Impact you will make
We're seeking a
Product Owner with mandatory healthcare domain experience to lead our
Back Office Tools portfolio within the
Government Reimbursements (GR) organization. This role drives operational efficiency, reporting accuracy. You will collaborate closely with engineering, analytics, QA, and USbased Product Management to deliver highvalue improvements that directly support internal GR operations.
What You Will Do
- Backlog & Delivery Ownership
- Maintain a transparent, prioritized backlog with clear user stories, epics, and acceptance criteria.
- Lead sprint ceremonies: planning, refinement, reviews, and retrospectives.
- Define and own the Definition of Done for features and releases.
- Facilitate continuous stakeholder feedback loops.
- Product Discovery & Requirements
- Conduct requirement sessions with internal users, operations, and Product Management.
- Translate business needs into actionable user stories grounded in the GR domain.
- Perform data validation and issue diagnosis using SQL.
- CrossFunctional Collaboration
- Work closely with engineering, QA, analytics, and reporting teams to ensure delivery alignment.
- Collaborate with USbased Product Managers to ensure backlog aligns with GR strategy and metrics (Efficiency, Accuracy, CR, TDRG, Reports, etc.).
- Partner with analytics/data teams to prioritize improvements to reporting, pipelines, and internal tools.
- Operational Excellence
- Identify productivity gaps and drive continuous improvement.
- Track and report feature progress, risks, dependencies, and release value.
What You Will Bring
- Healthcare industry experience is a must understanding of healthcare operations, revenue cycle, government reimbursement workflows, or related healthcare systems.
- SQL skills are a must ability to write queries, analyze datasets, validate reporting output, and investigate data-related defects.
- 47+ years as a Product Owner or Business Analyst for internal tools/backoffice systems.
- Strong ability to transform business requirements into stories with measurable outcomes.
- Experience working in Agile environments with tools such as Azure DevOps or Jira.
- Excellent collaboration skills with crossfunctional teams (engineering, QA, analytics, PM).
- Strong communication skills; ability to lead stakeholder discussions and requirements workshops.
- Demonstrated track record of improving operational efficiency, data accuracy, or workflow productivity.
- Strong expertise in system analysis and process mapping
Preferred (Good to Have):
- Background in Government Reimbursements (GR), Medicare Bad Debt, or healthcare financial systems.
- Experience supporting or enhancing internal reporting systems or RPAenabled processes.
What We Would Like To See
- Reduction in manual effort or cycle time for backoffice workflows.
- Improved accuracy and completeness of internal reports or analytics datasets.
- Healthy, predictable backlog delivery aligned with GR's annual initiatives and KPIs.
- Strong stakeholder satisfaction with delivered capabilities and responsiveness.
About FinThrive
FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit finthrive.com/why-finthrive
Award-winning Culture of Customer-centricity and Reliability
At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https://finthrive.com/careers#culture
Our Perks And Benefits
FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits.
- Professional development opportunities
- Term life, Accidental & Medical Insurance
- Meal and Transport arrangements
FinThrive's Core Values and Expectations
- Demonstrate integrity and ethics in day-to-day tasks and decision-making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable, and Engaged, operate effectively in the FinThrive environment and the environment of the workgroup, maintain a focus on self-development and seek out continuous feedback and learning opportunities
- Support FinThrive's Compliance Program by adhering to policies and procedures about HIPAA, GLBA, FCRA, and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations.
FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
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