Job Title: Product Owner(With AEM)
Role Summary:
Hands-on Product Owner to lead the end-to-end digital transformation and continual optimization of our global website. This individual will personally drive all phases of product planning and execution, working closely with cross-functional peers, and will be directly accountable for delivering measurable results on time, without the support of direct reports.
Accountability:
- Sole ownership of the product backlog, defining, refining, and prioritizing work for all development cycles.
- Direct accountability for the planning, successful delivery, and ongoing iteration of Visa.com digital experiences.
- Ensures all goals, timelines, and quality standards are met without delegation.
- Functions as the single point of contact for stakeholder communication across UX, Design, Technology, Content, SEO/SEM, and Analytics.
Responsibilities:
- Vision & Strategy: Reimagine and champion a best-in-class digital experience across Visa.com that aligns with company strategy and customer needs.
- End-to-End Backlog Ownership: Personally write detailed user stories, define epics, prioritize features, and score technical complexity with engineering partners.
- Execution Discipline: Develop practical product and project plans, manage delivery schedules, and proactively mitigate risks to prevent any slippage on deadlines.
- Hands-On Delivery: Execute backlog grooming, sprint planning, UAT, documentation, and demo activities without the support of direct reports.
- Stakeholder Engagement: Work side-by-side with functional leads in UX, Design, Tech Development, Web Operations, Content, SEO/SEM, and Analytics to align priorities and resolve issues.
- Data-Driven Decisions: Analyze website performance, customer feedback, and analytics to drive continual enhancements.
- Third-Party Management: Coordinate directly with external vendors or partners on integrations or technical requirements.
- Product & Project Management: Treat Visa.com as a holistic product—roadmap features, document dependencies, track KPIs, and maintain visibility for all stakeholders.
- Communication: Provide clear, regular updates and escalate risks early for resolution.
Required Experience & Skills:
- Minimum 7 years of Product Owner, Product Manager, or Technical Delivery experience with large-scale, enterprise-grade websites.
- Demonstrated success leading digital transformations, from vision through delivery, with measurable impact and no project slip.
- Strong technical proficiency in web and digital platforms (front-end frameworks, and ideally Adobe Experience Manager/AEM).
- Hands-on expertise managing product and project lifecycle in JIRA or similar tools.
- Proven ability to operate independently—executing detailed tasks personally, without support staff or direct reports.
- Skilled in stakeholder management and cross-functional alignment (UX, Tech, Content, SEO, Analytics).
- Comfort working directly with third-party tech providers and vendors.
- Advanced problem-solving and risk management skills.
- Bachelor's degree in Computer Science, Engineering, or related field preferred.
