This job is with RX Global, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
About Team
RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.
About The Role
Product Manager II will own daytoday decisions and prioritization for a product, working within problem/solution spaces negotiated with senior leadership. Working in close partnership with Senior Product Managers based in the UK, they will negotiate and refine product requirements specifications containing clear boundaries, goals, and constraints, then take ownership of the detailed solution value, design and delivery tradeoffs through to production and impact monitoring.
The role represents the voice of the customer within the delivery team, grounding decisions in strong analytical insight, first-hand customer understanding, and pragmatic judgement. Product Manager II will collaborate crossfunctionally to shape viable solutions, supervise value through implementation, and monitor and assess impact. They will also lead product demos at key milestones, clearly articulating outcomes, tradeoffs, and learning to stakeholders.
Responsibilities
Customer Focus
- Works to deeply understand internal and external customer motivations, needs and constraints.
- Represents the voice of the customer and the business to the delivery team.
- Continuously aims to tailor solutions to meet customer needs without compromising business viability.
- Effectively partners with others to refine approach and increase confidence in insights.
Data-Driven Decision-Making & Analysis
- Makes trade off decisions between potential product capabilities and implementation options.
- Evaluates product hypotheses in a quantitative manner, including AB testing for interactive products.
- Accounts for qualitative feedback and shows awareness of what kinds of data can answer which kinds of questions.
- Effectively partners with data analytics function to collaborate on generating data-informed insights.
Go to Market & Product Marketing Lifecycle
- Incorporate commercial needs and revenue impact into prioritisation decisions.
- Assists on launch plans through coordinated development with external customer facing teams such as product success, marketing and sales.
- Answers sales and customer questions regarding feature and service functionality, including background, context, rationale and choices made
- Support cross-functional collaboration to resolve blockers to adoption and operability.
- Outlines key milestones, outcomes and deliverables during go-to-market and product strategy planning.
Product Delivery & Development Lifecycle
- Unlocks team implementation by providing sufficient specification and context to enable them to make continuous progress.
- Has a deep understanding of his/her product and develops prototypes.
- Participates in product discovery, according to defined process, for new product and feature development.
- Effectively partner with others to ensure value delivery, including communicating impacts, protecting hard commitments, actively manage risks to schedule such as compliance sign-offs.
- Is familiar with SDLCs as identified by management e.g. agile processes.
Strategy & Product Evolution
- Define solutions that balance customer need, competitive context, technology choices and core values.
- Works in a structured way to define assumptions, gather evidence and establish confidence regarding key assumptions.
- Facilitates exploration around ideas to see if better ideas are possible, comparing options and justifying why choices are made.
- Get buy-in for path forward by sharing learning and
- Context effectively with others.
Requirements
Technical Skills
- Considers high-level technical approaches to use when prioritizing functionality.
- Is proficient in various technologies to assist day-to-day tasks (Excel, Balsamiq, Tableau, Python, SQL, etc.)
- Has a firm grasp of data and technical architecture principles and best practices.
Personal Capability
Practices Self-Development
- Continually develops depth and breadth in key competencies
- Takes concrete actions relating to feedback to improve performance
- Actively seeks feedback from others
- Understands own strengths and weaknesses and looks for opportunities to build on both
Solves Problems and Analyzes Issues
- Is able to ask effective questions and collect facts from multiple sources in order to solve problems
- Is able to effectively identify and analyze problems and propose solutions
- Effectively manages day-to-day issues and problems without intervention
Innovates
- Brainstorms with others to look for different approaches to current process and tasks
- Looks for opportunities to develop new ideas or thinking within own role
- Experiments with new ideas as part of role
Interpersonal Skills
Communicates Powerfully and Prolifically
- Demonstrates effective conversational skills, including active listening and questioning
- Demonstrates clear and refined writing skills, supporting effective teamwork
- Routinely shares information to support both synchronous and asynchronous.
- Proactively and systematically maintains key information repositories
Collaboration and Teamwork
- Encourages co-operation between all members of the team
- Seeks team members input and expertise; facilitates open and interactive discussion of matters affecting the team
- Helps people to resolve conflict
Builds Relationships
- Works effectively with others to get work done
- Treats all individuals with respect
- Handles difficult situations, minimizing conflict
- Inspires and motivates others to high performance
Develops Others
- Shares own specialist skills and knowledge with other members of the team
- Acts as a buddy to new individuals on a team
- Looks for opportunities to provide feedback to others
Focus On Results
Drives for Results
- Works hard to achieve objectives
- Stays focused on key commitments
- Works with others to achieve joint goals
- Looks to overcome obstacles or barriers to performing
Suggested Minimum Years of PM Experience: 4-6 years
Critical Experiences
- Identified, led and released changes or enhancements that improved customer in satisfaction and/or commercial impact.
- Demonstration of thorough product development knowledge, include the ability to develop related business cases, content and product plans.
Education to Qualify: Bachelors or Master's degree in a technical subject (Computer Science or Engineering discipline) is preferred, but not essential.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
Benefits
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Comprehensive Health Insurance: Covers you, your immediate family, and parents.
Enhanced Health Insurance Options: Competitive rates negotiated by the company.
Group Life Insurance: Ensuring financial security for your loved ones.
Group Accident Insurance: Extra protection for accidental death and permanent disablement.
Flexible Working Arrangement: Achieve a harmonious work-life balance.
Employee Assistance Program: Access support for personal and work-related challenges.
Medical Screening: Your well-being is a top priority.
Modern Family Benefits: Maternity, paternity, and adoption support.
Long-Service Awards: Recognizing dedication and commitment.
New Baby Gift: Celebrating the joy of parenthood.
Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.
Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
About Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organizations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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