Product Marketing Manager – Customer Experience

Key Deliverables

• Lead GTM strategy and execution for CX and strategic partner products
• Develop compelling product messaging and positioning for target audiences
• Launch new products and enhancements through cross-functional collaboration
• Generate demand and pipeline aligned with company growth targets

Role Responsibilities

• Conduct market and competitor research to identify opportunities
• Create sales tools and marketing collateral in partnership with content teams
• Support seller enablement with battle cards, presentations, and training
• Communicate CX narrative across stakeholders, customers, and partners