Product Manager, Workday VNDLY

• Collaborate with inbound product managers to create and publish educational content that communicates the what and why of our features, connecting product capabilities to value.
• Foster strong collaboration with VNDLY customers by engaging in user groups and Workday Community forums.
• Create and maintain product enablement content to support internal knowledge transfer and product guidance, contributing to internal training sessions.
• Monitor customer idea submissions, providing triage, reporting and trends for roadmap planning
• Support customer-facing initiatives, including webinars, roadmap presentations & feature reviews
• Partner closely with release management and technical writers to ensure that weekly product deployments have the right level of customer communication and enablement.
• Be the voice of the customer and deliver insights to help drive communication & product improvements.
• Additional duties as assigned to support a dynamic and fast-growing product

About You

Basic Qualifications

• 3+ years of SaaS product management, consulting, pre-sales, or customer success experience - preferably in enterprise cloud solutions.
• 2+ years of experience working cross-functionally with customers, product development, marketing and customer success to drive product growth
• Industry experience with vendor management systems or managing contingent workforce programs is a plus
• Strong verbal and written communication
• Experience creating educational documentation for a SaaS product

Other Qualifications

• The ability to easily and intuitively adapt content to various types of audiences.
• Writing product documentation used to articulate vision, direction and customer value
• Able to make tradeoff decisions, participate in a culture of knowledge sharing and transparency, and appreciate the challenges engineering and product teams face.
• Passionate about driving success by helping customers succeed.
• Excellent interpersonal and organizational skills, with a high attention to detail.