Partner with engineering, design, and cross-functional teams to rebuild our time tracking solution from TSheets to QuickBooks Online.
Deliver against set product roadmap for employer time tracking in QBO.
Translate complex time tracking requirements (customer features, tech, and compliance) into clear product capabilities.
This role will focus on our QB Time Scheduling feature, overtime and reporting, and find opportunities to integrate AI into the customer experience.
Drive scrum ceremonies and engage with engineering teams on a daily basis, defining requirements with understanding of the broader product vision.
Defines and documents product requirements and roadmaps for customer care and sales teams.
Coordinate with compliance, legal and other teams for regulatory changes and proactively update product features to maintain compliance and customer trust.
Must be able to lead and communicate effectively, analyze data from numerous inputs, and provide direction and guidance to their peers.
Collaborate with design to co-create Figma specs that engineering can use to build product
Lead customer research sessions and VOC (voice of customer) programs to identify pain points in time tracking workflows and develop solutions that reduce complexity.
Represent the product domain in cross-functional leadership discussions as needed.
Required Skills:
Strong product management experience (3&ndash7+ years), preferably in Payroll, Time tracking, or HR Tech/FinTech SaaS domains.
Ability to navigate customer problem ambiguity and tech constraints and translate them into user-friendly product features.
Proven track record of driving large-scale and complex initiatives with cross-functional stakeholders.
Strong analytical skills with experience using data (Amplitude) to drive prioritization and measure product impact.
Excellent written and verbal communication skills ability to influence and align leadership, engineering, compliance, and customer-facing teams.
Customer-first mindset with demonstrated ability to balance compliance accuracy with usability and customer experience.
Experience in agile product development practices, writing epics/user stories, and driving execution with scrum teams.
Strong problem-solving, prioritization, and stakeholder management skills in a fast-paced, high-stakes environment.
Knowledge of technical processes, adherence to marketing guidelines, and familiarity with business strategies.
Proactive, leadership-oriented, and familiar with the needs of the company and the customer base.
