Product Manager (Technology)

About Blackhawk Network:

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

Overview:

With a presence in over 26 countries, we reliably execute branded payment programs in over 100 countries worldwide. Join us as we shape the future of global branded payments.

Responsibilities:

• Build, develop and manage the product roadmap for Core data services and features
• Lead Blackhawk towards data democratization and self-service capabilities
• Manage from concept to launch, collaborating with internal experts and clients to produce intelligent and insightful products and create holistic solutions partnering with technical program managers and engineers to deliver on product roadmap.
• Own the launch, go-to-market and release plans, collaborating with BHN business teams to ensure proper prioritization of product features
• Create features, write user stories and maintain a healthy backlog of items to be worked on
• Leverage deep understanding of competitive landscape to identify distinctive advantages and apply them in our solutions
• Write detailed feature specifications based on product requirements and communicate the requirements to all stakeholders
• Translate application specific complex problems into generic product designs that satisfy multiple use cases
• Lead the efforts in defining the Core Data capabilities at BHN with scalable features that will support enterprise reporting, dashboards and analytics
• Work with development teams through design, testing and product release. Ensure development is on track and meets requirements. Ensure documentation and other release artifacts are ready in time for product release deadlines.
• Demonstrate flexibility and the ability to adapt to change. Demonstrate flexibility with working across different time zones in a global organization
  
  

Qualifications:

• BA/BS in Computer Science or a related technical field or equivalent practical experience.
• 3 + years Enterprise Data Management , 3+ years Product Management experience in managing end to end product launches including go-to-market and competitive landscape analysis
• Strong knowledge of and significant experience with enterprise BI systems and processes.
• Strong Knowledge and practical experience with relational databases, data warehouses, analytics, and real-time data streaming/processing capabilities
• Strong understanding of big data platforms and ETL processes, and familiarity with SQL
• Experience using BI and Visualization tools (e.g., Microstrategy, Power BI, Qlik, Tableau)
• Experience in analyzing system integrations, and preferably integrations using APIs and ETLs.
• Experience in assessing and anticipating end user requirements to incorporate into the product design
• Excellent problem-solving skills and orientation to details
• Positive attitude and a collaborative approach
• Excellent written and oral communication skills
• Excellent organizational and analytical skills with strong technical abilities
• Team player who is adaptable in a high-growth, rapidly changing environment; able to manage and influence others in a matrixed environment.
• Experience with agile methodology, writing user stories, maintain backlog etc. (Rally, Atlassian tools)
• Knowledge and experience executing Data Governance best practices and policies
• Financial Services domain knowledge (e.g., payments, settlements, accounting/finance, risk/fraud)