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Product Manager-SME-SME Tech Project

Kotak Mahindra Bank Limited
3-7 Years
Mumbai, India
  • Posted 7 hours ago
  • Be among the first 10 applicants

Job Description

DepartmentSME - Tech Project
LocationMumbai
Reporting RelationshipsNational Product Manager / Lead - Product Manager
Position GradeM4/M5

  • This is an Independent role and candidate will manage the Tech Initiatives of One SME as business Product manager
  • Role will require understanding the existing processes, identification of ways to digitize the same using AI / Tech to improve customer experience, TAT and efficiency
  • Good knowledge on asset side is required to be able to understand the process in detail and design the digital journeys accordingly.
  • Candidate is expected to be alert on competitive elements in the target segments (viz. other banks etc.) & have a good awareness on macroeconomic data
  • Defining requirement for various digital/automation journeys for MSME customers
  • Taking internal approvals from legal, ORM, Compliance, Credit, Policy, Etc.
  • Work closely with various internal teams to better the product and also create relevant MIS's/data to drive business objectives
  • Closing the BRD & Liasoning with tech team for development
  • Conducting UAT and production sanity testing
  • Handling day to day challenges/queries being faced in live digital journeys and resolving them
  • Focus to continually improvise the customer experience and simplification of existing journeys
  • B.E., B. Tech, CA, MBA from top B school with strong analytical capabilities, good understanding of digital journeys
  • Experience: 3-7 years in MSME product management Or Digital journey development Or MSME asset Sales

More Info

Job Type:
Permanent Job
Industry:
Banking/Accounting/Financial Services
Function:
Product Management
Employment Type:
Full time

About Company

Kotak Mahindra Bank Limited is an Indian banking and financial services company headquartered in Mumbai. It offers banking products and financial services for corporate and retail customers in the areas of personal finance, investment banking, life insurance, and wealth management.

Job ID: 151782585

Last Updated: 30-07-2026 06:48:10 PM
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