Product Manager

Product Manager – AI Automation & Engagement Platform

Job Description

Company Description

Sense is a diverse, collaborative team tackling one of the most universal challenges in today's workforce. With a mission to change how companies engage with talent, we're creating a better experience for employers, recruiters, and candidates. Your work at Sense will impact millions of people around the globe and will be instrumental in evolving an entire industry. Join us in shaping the workforce of the future!

Founded in 2015, Sense is a high-growth HR Tech SaaS startup with offices in the Bay Area and Bangalore. It has 250+ team members, serves 1000+ customers, and has grown 100% year-over-year since its launch. We have raised $90M in funding, backed by GV (Google), SoftBank, Accel, and Avataar Ventures.

As a part of the Sense team, you'll play an active role in shaping and developing our products and processes. Our founders are lifelong entrepreneurs with a history of building, scaling, and successfully exiting large companies. At Sense, active mentorship and learning and development opportunities will support your career goals. We're an experienced team and looking for great people to add to our team.

About the Position

As a Product Manager – AI Automation & Engagement Platform, you will play a critical role in shaping the future of Sense's intelligent automation and agentic AI ecosystem.

You will work on some of Sense's most strategic platform capabilities, including:

• Intelligent Workflow Automation
• Orchestration & Automation Engine
• AI-powered recruiter productivity experiences
• Agentic assistants and copilots through Sense IQ
• Cross-platform engagement automation and execution systems

This role sits at the intersection of AI, workflow orchestration, automation infrastructure, and recruiter productivity. You will collaborate closely with Engineering, Design, AI/ML teams, Customer Success, and GTM teams to conceptualize, build, and scale products that automate recruiting workflows and empower recruiters with AI-driven assistance.

This is an excellent opportunity for a high-potential Product Manager who enjoys solving complex platform and systems problems, thrives in ambiguity, and wants to grow into a larger product leadership role over time.

Role and Responsibilities

Product Strategy & Vision

• Work closely with Product Leadership to define and evolve the vision for Sense's AI Automation and Engagement Platform.
• Contribute to the roadmap for:
• Workflow automation capabilities
• Orchestration and execution engines
• AI-powered recruiter experiences
• Agentic assistants and copilots
• Cross-channel engagement automation
• Identify opportunities where AI and automation can meaningfully improve recruiter productivity, operational efficiency, and candidate experience.
• Stay current with advancements in Agentic AI, LLM ecosystems, workflow orchestration, and enterprise automation trends.

Product Execution & Delivery

• Own end-to-end product execution for key platform capabilities and features.
• Translate ambiguous business and customer problems into clear product requirements, workflows, PRDs, user stories, and acceptance criteria.
• Collaborate closely with Engineering and Design teams as part of the EPD (Engineering–Product–Design) triad.
• Drive feature prioritization, sprint planning, backlog grooming, and release coordination.
• Work closely with QA teams to ensure product quality and comprehensive test coverage.
• Perform User Acceptance Testing (UAT) and ensure delivered features meet customer and usability expectations.

AI & Automation Platform Development

• Partner with AI/ML and Engineering teams to build scalable AI-driven workflows and automation systems.
• Contribute to the design of intelligent orchestration capabilities across recruiting workflows and user journeys.
• Help define interaction patterns and experiences for AI assistants, copilots, and agentic systems within Sense IQ.
• Collaborate on platform capabilities involving:
• Workflow engines
• Event-driven systems
• Integrations and APIs
• Automation triggers and actions
• AI-generated recommendations and actions
• Balance customer flexibility with platform scalability, reliability, and maintainability.

Customer & Stakeholder Collaboration

• Work closely with enterprise customers, recruiters, implementation teams, and customer-facing stakeholders to deeply understand pain points and workflow inefficiencies.
• Conduct customer discovery sessions, product demos, and roadmap discussions.
• Collaborate with Customer Success, Solutions Consulting, and Product Marketing teams for successful feature adoption and enablement.
• Gather product feedback and usage insights to continuously improve platform experiences.

Metrics & Product Insights

• Define and monitor key product and platform metrics such as:
• Workflow adoption and automation rates
• User engagement and productivity improvements
• AI feature usage and effectiveness
• Platform reliability and execution success rates
• Customer satisfaction and adoption
• Partner with Product Analytics and Data teams to derive actionable insights and identify optimization opportunities.

Professional Qualifications

• BE/B.Tech or M.B.A with at least 4 - 7 years of experience in the product management role
• Proficient in English, with good written and oral communication and presentation skills
• Excellent academics throughout
• Good System Design and Analytical skills to able to take a problem statement and conceptualize solutions for the same
• Good knowledge of the software development life cycle
• Ability to prioritize and balance multiple tasks
• Strong organizational skills
• Able to work harmoniously within a team environment
• Ability to process and apply feedback constructively
• Ability to do what it takes to get the job done