We keep it simple, we are a SaaS app for attendance & check-in.
Used by big names like NBA teams, top 100 universities, government in the US and around the world.
We are a team of 5 people, supporting thousands of paid users.
It's a dual funnel - serve and sales motion driven (mostly inbound)
Note this is a product manager role to keep it generic, but the focus is growth side specifically on sales.
Apply if
- You have extensive experience working in SaaS
- You have strong opinions about what a great product looks like
- You get energetic talking to people, and selling
- You have foundations in customer discovery and taking feedback from customers
- You are versatile, you can sell, you can extract insights, you can communicate, and you like winning (deals, shipping product, and seeing growth)
About the Role
We are a product-led company experiencing high volumes of organic inbound traffic. We don't do cold calling. Instead, our users find us, sign up, and reach out with questions. We are looking for an energetic, tech-savvy Product Specialist to act as the face of our company—fielding live chats, helping users succeed, and smoothly guiding them into our premium paid tiers ($800–$4k/year).
If you love context-switching, have impeccable written communication, and know how to confidently close a deal without being pushy, this is for you.
What You'll Do Daily
- Command the Inbox & Live Chat: Act as the first line of defense for incoming user questions, technical support inquiries, and pricing chats.
- Bridge Support to Sales: Actively listen to user problems in chat/email and identify opportunities to upgrade them to our premium plans.
- Run High-Velocity Demos: Conduct 15-to-30-minute consultative Zoom calls with qualified users. Diagnose their needs, show them the exact features that solve their problems, and confidently ask for the close on call one or two.
- Drive Revenue: Manage a lightweight, fast-moving CRM pipeline to hit realistic monthly conversion and revenue targets.
Who You Are
- A Master Communicator: You write concisely, clearly, and warmly. You can explain complex software features simply.
- A Multi-Tasking Pro: You don't get overwhelmed jumping from a quick support ticket to a live sales demo.
- Consultative & Prescriptive: You are naturally curious. You ask why to get to the root of a customer's problem, and you have the confidence to recommend the exact plan they need.
- Tech-Savvy: You learn new software quickly and are entirely comfortable troubleshooting basic technical questions on the fly.
Compensation & Perks
- Competitive Base Salary + Uncapped Commission (70/30 split).
