Product Manager

About Rocketlane

Rocketlane is a fast-growing SaaS company redefining how B2B companies run professional services. Our platform powers customer onboarding and project delivery for some of the most demanding teams in SaaS - from Glean and Intercom to Atlassian and Notion. We're a team of 100+ backed by $100M from Insight Partners, 8VC, Matrix Partners, and Nexus Venture Partners, and we're building in a space where AI is fundamentally reshaping how services teams work.

The Role

We're looking for a Senior Product Manager who thinks in systems, builds in prototypes, and ships with urgency. This isn't a role for people who write PRDs and hand them off. It's for someone who can go from a customer conversation to a working proof of concept in days, not sprints.

You'll work directly with our founding team across the full product lifecycle. From identifying what to build, to designing AI-powered workflows, to getting them into customers hands.

What You'll Do

Build first, spec second. You'll prototype ideas using AI-powered tools like Lovable, Claude, and Cursor to create working demos before a single line of production code is written. Engineers should be able to pick up where you left off.

Own AI feature development end-to-end. Identify where AI agents, LLMs, automation can eliminate friction in professional services workflows. Define the interaction, design the feedback loops, prompt-engineer the underlying behavior, and drive it through to launch.

Be the person closest to the problem. Spend significant time with customers. Not just in discovery calls, but in their workflows. Translate messy, real-world service delivery problems into product that actually changes how they work.

Think in systems, not features. Design workflows and feedback loops, not one-off capabilities. Ask how the system learns, improves, and scales - not just how it handles the happy path.

Drive go-to-market as a product artifact. Work with product marketing to turn launches into moments. Build demo environments, write product narratives, and make sure what ships also lands.

Work across every function. Engineering, design, CS, sales, support - you're the connective tissue. You'll influence without authority and move fast without breaking things (usually).

What We're Looking For

Must-haves

• 4 - 6 years of product management experience, preferably in B2B SaaS
• Hands-on experience building functional prototypes - with Lovable, Cursor, Claude, Bolt, or similar tools. We mean actually building, not just evaluating
• Comfort working with AI systems: you understand prompt design, LLM limitations, evaluations and how to design human-in-the-loop workflows
• Strong systems thinking: you design for the edge cases, the audit trail, the rollback, not just the happy path
• High agency: you figure things out, you don't wait for someone to unblock you
• Sharp written communication: your Slack message should be as clear as your spec

Strong signals we look for

• You've shipped features at a pace that made your engineering team nervous (in a good way)
• You've built something with Lovable, Claude Code, or Cursor that went beyond a toy, it was demoed to customers or used internally
• You have experience in or strong intuition for complex B2B workflows (PSA, ERP, finance, project management, CRM)
• You've designed conversational UX or agentic product experiences. You know the difference between a good agent interaction and a bad one
• You've used AI to do your own job better: research, synthesis, spec writing, competitive analysis

What's Different About This Role

At Rocketlane, you're not joining a mature PM org with established playbooks. You're one of a small team working directly with the founders. The problems are hard, the customers are sophisticated, and the standard is high. You'll be expected to move faster than feels comfortable and to use every tool available to you to do it.

The upside: your fingerprints will be on the product. The features you ship will be used by some of the best professional services teams in SaaS.