Product Manager

Collections Product Manager | Bengaluru/Mumbai (Hybrid)

5-7 Years | Fin-Tech

High-growth SaaS platform modernizing retail debt collections for India's leading NBFCs, Banks, and Fintechs — moving collections from a legacy cost center to a data-driven, borrower-centric function.

We're hiring a Collections Product Manager who blends domain knowledge, product thinking, and business analysis to own our collections product roadmap end-to-end.

What you'll do:

• Own the roadmap for collections modules, driving development with design, tech, and analytics teams
• Act as the primary product interface for clients — gather requirements, run discovery sessions, align solutions to business goals
• Prepare BRDs and FSDs translating business needs into detailed specs
• Apply deep knowledge of retail lending products (personal loans, gold, consumer durables, two-wheeler, home loans) and the collections lifecycle — buckets, settlements, restructures, write-offs
• Translate requirements into sprint-ready user stories and acceptance criteria
• Own QA sign-off from a business logic lens
• Track adoption, usage metrics, and feedback to continuously improve the product

What we're looking for:

• 5–6 years in collections strategy/operations at a Bank/NBFC, or Product/BA roles in a collections or lending tech company
• Hands-on experience interfacing with clients, gathering requirements, and writing BRDs/FSDs
• Strong grasp of allocation logic, agency management, and resolution tactics
• Comfort working across tech, data, ops, and client teams
• Excellent documentation and communication skills
• Working knowledge of Excel, basic SQL, JIRA, Figma/Miro or equivalent

Good to have:

• SaaS product experience serving BFSI clients
• Exposure to rules engines, automated workflows, or performance dashboards
• Understanding of compliance/audit workflows in collections