Product Manager

phigital care

Bengaluru, India

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Job Description

Key Responsibilities

Develop and maintain delivery methodologies for consistent, high-quality customer outcomes
Drive product roadmap for business applications that create user value
Collaborate cross-functionally to define success metrics, priorities, and implementation plans; manage product lifecycle from concept to delivery
Architect and deliver solution-oriented implementations in customer environments
Develop product and technical implementation plans, processes, and workflows

Voice of Customer

Translate customer needs into user stories through continuous discovery (surveys, interviews)
Leverage empirical and qualitative data to assess feature performance and inform prioritization
Analyze tradeoffs involving customer value, cost, and effort
Proactively seek customer feedback and facilitate product demos for real-time team feedback

Delivery Oversight

Prioritize work through organized backlog of user stories with clear timelines
Define and communicate acceptance criteria based on business and customer needs

Team Enablement

Regularly engage with team to provide feedback on work-in-progress and clarify requirements
Coordinate with program management on resourcing and functional expertise
Provide performance management feedback for team members

What You'll Bring

Bachelor's degree in Computer Science, Information Systems, or related technical field—or equivalent work experience
Proven experience leading and scaling high-performing technical teams
Strong communication skills with ability to explain complex technical topics to non-technical stakeholders
Customer-first mindset with passion for delivering outstanding service and value
Experience facilitating requirement discovery sessions to understand business context, user intent, and solution objectives
Experience designing and launching new service offerings that support customer goals
Experience collaborating with development teams on feasibility assessment and UX/change management
Experience building user-facing products
Familiarity with major cloud platforms (AWS, Azure, GCP)
In-depth knowledge of software best practices and frameworks across diverse technical environments
Highly organized and proactive resource management skills
Experience with JIRA or similar project management tools
Preferred experience with AI product and data product development

More Info

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About Company

phigital careJob Source: www.linkedin.com

Job ID: 148386829

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Last Updated: 26-05-2026 06:46:48 PM

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