Product Manager- OTT

We are having immediate opening for Product Manager- OTT

Job Scope:

The position is responsible for Launch / Implementation, Management and Performance of hosted products and Cloud Services covering IaaS, SaaS and PaaS services and specifically OTT Platform as a Service. Will also coordinate for all aspects of the Product support including planning, forecasting, Market Promotion / Offers, Training and Presales Solution Support for this product range. This position is responsible to focus on individual products and market segments and revenue target assessment & management.

Job Responsibilities:

Craft the Hosted OTT PaaS / Cloud Services products roadmap & lead associated activities for launching new products within the arena. Roadmap to be based on & measured against firm timelines & revenue targets.

Relationship management & timely interactions with partners & suppliers (Equipment Manufacturers / Service Providers / Hosting Partners) to track emerging trends & offerings.

Maintain a detailed market view including competitive landscape, customer expectations & emerging trends for the specific product arena.

Create detailed Product Notes covering market potential, competition, product features, customer lifecycle processes, business plan, etc. Regularly update these basis enhancements in features, processes, pricing, etc.

Collecting, collating and analyzing data on market potential, competition, sales penetration and market share for the given product.

Product pricing in line with stated objectives, develop pricing mechanisms.

Inputs for creation of communication programs, sales to promote the given product/ category.

Look at additional revenue streams possible by adding new features, products bundling, etc.

Existing products track revenue, and work with sales to maximise revenue

Track sales funnel and focus on revenue opportunities of existing products. Bridge gaps in the order to bill cycle.

Review customer business cases and revise pricing strategy to ensure healthy bottom line

Basis identified customer requirements, defining requirements from product/ features perspective and briefing the Technology/ IT teams

Supporting the Technology team in vendor evaluation

Prepare and plan business case for new products

Detailed sales kit development, training inputs, FAQs, price book, etc.

Decide the GTM strategy. Strategy for SMEs thru distributors / channels and what would it be for direct accounts. Plan the customer segmentation and product's positioning

Work with marketing communications team to design the communication and promotion elements

Work closely with backend teams (RA, IT, Billing, CnC ) to ensure the customer requests / issues are addressed.

Interact closely with regulatory, legal, finance, customer support, technology, IT, billing, RA, sales etc to guide, support and sustain the product from various functional angles

Work with training team to devise training programs and CBTs to sales and solution teams. Train the Trainer. Train operational teams.

Have interactions with sales teams across the country and extend necessary supports .

Follow & commit with Yotta's Policy statements (eg. QMS/EMS/OHS/ISMS/PIMS/ITSM etc)

Undertake applicable training as communicated from time to time.

Participation in Risk assessment process, contribute in achieving departmental & management system objectives & Assist in maintaining PIMS controls throughout personal data lifecycle.

Must Have Skill:

Expert level knowledge on relevant hosting and cloud technologies, especially OTTaaS and its trend, policies, and practices

Thought leader regarding product strategy, operational planning, and competitive market, customer and business research

Able to operate as a matrix manager in coordinating people and resources across the company

Demonstrated ability to lead teams, including setting vision and objectives, managing outcomes, staffing, performance management, employee development, and coaching.

Solid business and financial acumen, including effectively managing costs and scaling for efficiency, and investment strategies

Good to Have Skill:

Experience in hosting/cloud/IT / OTT / Media & Ent / platform-oriented / product management

Experience in a management role with excellent communication skills.

Functional knowledge of the competitive landscape and products for cloud/hosting

Experience in handling presales, post sales and customer Service etc.

Ability to work under pressure and ability to work in accordance to tight deadlines and produce good quality work

Able to multitask to manage multiple escalations

Sense of ownership to see things through to completion

Confident at presenting and talking to clients and vendors

Ability to learn new technologies quickly

Excellent English written and verbal communication skills

Behavioral Attributes:

Art of Skillful Conversation

Creativity & Problem Solving

Learning on the fly

Business Acumen

Dealing with ambiguity

Building Trust

Customer Focus

Intellectual Horsepower

Action Orientation & Accountability

Process-Quality Excellence

Prioritizing, Planning & Organizing

Listening, Sensing & Observing

Developing Direct Reports

Building Collaborative Relationships

Qualification and Experience:

Engineering Diploma / Graduate from premier university

Engineering (BE / BTECH - Electronics or IT or computer) with MBA will be an added advantage

5- 10+ Years of relevant experience in similar field and similar industry

Audio & Video engineering, Digital content distribution, Digital rights management, Media Asset Management & content security will be added advantage

Professional Course like ITIL V.3/PMP etc. will be added advantage