Job Summary
The NaaS Product Manager is responsible for the lifecycle management of NaaS products and services, including strategy, development, launch, and continuous improvement.
The role ensures that NaaS solutions meet market demand, align with business objectives, and generate revenue growth.
The NaaS Product Manager works closely with cross-functional teams including Network, CX, sales, marketing, and SCM to design competitive enterprise solutions
Key Responsibilities
Product Strategy & Planning
- Develop and execute product strategies aligned with customer NaaS and digital transformation goals.
- Identify market opportunities through market research, competitive analysis, and customer feedback.
- Define product roadmaps and prioritize product initiatives
Product strategy and roadmap development
Go-to-market strategy and launch success
Product Development & Lifecycle Management
- Lead the end-to-end lifecycle of NaaS products from concept to launch and post-launch optimization.
- Define product requirements, specifications, and service features.
- Collaborate with Network and technical teams to ensure successful product development and deployment.
- NaaS product portfolio performance
- Revenue growth and profitability of NaaS services
- Product lifecycle decisions (launch, enhancement, retirement)
.
Market & Customer Insights
- Conduct market analysis to identify emerging technologies and customer needs.
- Gather customer feedback to improve product performance and usability.
- Monitor competitor offerings and industry trends.
- Product pricing and commercial models
- Customer adoption and product satisfaction
- Vendor and partner solution selection
Commercial Management
- Define pricing strategies and revenue models for NaaS products.
- Support sales teams with product positioning, proposals, and technical presentations.
- Develop go-to-market strategies and product launch plans.
- Product pricing and commercial models
- Go-to-market strategy and launch success
Stakeholder Collaboration
- Work closely with internal teams such as CX, Network, sales, marketing, finance, and SCM
- Coordinate with external vendors, partners, and technology providers.
- Ensure alignment between technical capabilities and business objectives.
- Product strategy and roadmap development
- NaaS product portfolio performance
- Vendor and partner solution selection
Performance Monitoring
- Track product performance, revenue, and customer adoption.
- Analyze KPIs and implement product improvements.
- Manage product lifecycle updates including upgrades, enhancements, or retirement.
- Revenue growth and profitability of NaaS services
Dimensions
Financial – The NaaS Product Manager is responsible for the financial performance of the assigned NaaS product portfolio.
People Management - The NaaS Product Manager typically operates in a cross-functional leadership role
Qualifications
Education
- Bachelor's degree in Information Technology, Telecommunications, Computer Science, Engineering, or Business Administration
- Master's degree or MBA is an advantage
Experience
- 5–10 years of experience in ICT, telecom, or technology product management
- Experience in enterprise ICT solutions such as cloud, cybersecurity, connectivity, data center, or managed services
- Experience in product lifecycle management
- Exposure to telecommunications or digital services industry preferred
- Broad technical knowledge of managed data networks and associated services including NaaS, Cloud, Security
- Strong communications skills, particularly related to articulating product strategy and commercial solution to both internal and customer management and decision makers.
Core Skills
Technical Skills
- skill target proficiency level expected
- ICT solution architecture understanding - advanced
- Cloud computing, networking, and cybersecurity fundamentals - advanced
- Product lifecycle management - advanced
- Market and competitor analysis - expert
- Business case development - expert
- Pricing and revenue modeling - advanced
- Data analysis and performance tracking - advanced
Business skills
- Skill target proficiency level expected
- Product strategy development - expert
- Go-to-market planning - expert
- Customer experience design - advanced
- Stakeholder management - advanced
- Financial and commercial analysis - advanced
Key Competencies:
- Strategic Thinking: Ability to develop long-term product strategies aligned with technology and market trends.
- Customer Focus: Strong understanding of customer needs and ability to translate them into product solutions.
- Innovation & Technology Awareness: Ability to identify emerging technologies and incorporate them into NaaS product offerings.
- Communication & Influence: Ability to present product vision and influence cross-functional stakeholders.
- Analytical Thinking: Strong analytical skills to interpret data, evaluate market opportunities, and make informed decisions.
- Leadership & Collaboration: Ability to work with multidisciplinary teams and drive product initiatives across departments.
- Results Orientation: Focused on achieving product performance targets and business outcomes.
Why a NaaS Product Manager
- Network-as-a-Service represents a major shift in how networking services are delivered. Instead of fixed, hardware-based networks, enterprises consume networking on-demand, subscription-based, and cloud-managed.
- For a Product Manager, this transition creates opportunities to design platform-based products rather than traditional telecom services
- Opportunity to manage large-scale enterprise ICT solutions
- Exposure to diverse enterprise customers across industries
- Ability to influence products used by thousands of businesses
Why Join Airtel Business/Enterprise division
- Opportunity to work with cutting-edge products and pioneering new solutions in Africa
- Opportunity to build products that solve real enterprise problems and drive digital transformation for businesses
- Collaborative and inclusive company culture
- Strong focus on continuous skills development
- Growth and development opportunities within and outside the Airtel Business
