Product Manager - Micro ATM

Recruiting for a scheduled commercial Bank

Minimum Qualification Needed :

Experience: 5+ years of relevant experience in Product Management, with a minimum of 3

years dedicated to the Payments space (Micro ATM, POS, Switching, AEPS, or other devicebased payment methods).

Education: Bachelor's degree in Engineering, Business, Finance, or a related field. MBA or

equivalent post-graduate qualification is a plus.

Preferred: Prior experience working with financial institutions (Banks/NBFCs) or large

Payment Service Providers (PSPs).

Job Location Thrissur

Job Roles and Responsibilities

The Product Manager-Micro ATM will be responsible for the strategic vision, execution, and

driving profitability of the Micro ATM product line. This role is crucial for driving transaction

growth, managing large-scale projects, ensuring technological robustness, and maintaining

compliance within the dynamic payments landscape, including key segments like AEPS and

BBPS. The product manager will serve as the primary bridge between Business/Sales,

Technology, and external vendors/regulators.

This role is structured around four primary pillars of accountability:

1. Project Management & Vendor Deployment

Lead the end-to-end onboarding, integration, and performance management of Micro

ATM and switching vendors. This includes rigorous due diligence and compliance

checks.

Own and drive all necessary certifications with the National Payments Corporation of

India (NPCI) and other regulatory bodies to ensure product launch readiness and

operational continuity.

Drive and manage major product rollout projects (e.g., new device integration, APK

upgrades, regulatory mandates), ensuring timely execution, budget adherence, and

successful completion across the business correspondent (BC) network, agent

channels, and bank branches.

Strategically manage the extensive rollout and inventory of Micro ATM devices to

Business Correspondents, Agents, and Bank Branches, ensuring optimal distribution

and activation rates.

Serve as the key communication bridge and project lead between the Micro ATM

Sales/Business/Technology team for all system integrations, product enhancements,

and strategic projects.

2. Product Strategy & Technology Management

Develop and maintain a strong knowledge base on the Micro ATM market,

competitive landscape, device technology trends, and consumer behavior to identify

new growth opportunities.

Define and own the multi-year product roadmap, prioritizing features and

enhancements based on business value, customer feedback, and technology

feasibility.

Utilize strong functional knowledge of Card Transactions, AEPS (Aadhaar Enabled

Payment System), and BBPS (Bharat Bill Payment System) to design compliant and

market-leading solutions.

Oversee the core technical elements of the product, including API integrations, Switch

capabilities, and the lifecycle of the Android Application Package (APK) build and

deployment process.

Introduce new features and technologies to enhance the customer/agent experience

and operational efficiency.

3. Operations, Performance & Profitability

Continuously monitor and analyze Micro ATM transaction volumes, success rates, and

overall operational performance, implementing timely measures to maximize uptime

and efficiency.

Own the product P&L,Track, analyze, and optimize the unit economics and

profitability of the Micro ATM channel through effective management of pricing,

scheme fees, and cost of deployment/operations.

Act as the primary point of contact for high-priority product-related escalations and

critical project queries from both internal stakeholders (Sales, Operations) and

external partners (Vendors, Regulators).

Identify and champion product and system enhancements that directly contribute to

increased transaction velocity and reduced operational friction.

4. Compliance, Audit & Risk Management

Implement all internal policies and external regulatory projects related to the Micro

ATM, Switch, and overall payments ecosystem (e.g., changes mandated by RBI/NPCI).

Proactively identify, assess, and mitigate operational, fraud, and compliance risks

inherent in the Micro ATM channel.

Ensure all processes, vendor controls, and documentation are audit-ready and

compliant with internal standards and external regulatory frameworks.

Major Responsibilities :

Monitoring for Micro ATM transaction Growth and profitability.

Lead NPCI certification and ensure adherence to all regulatory and internal audit

requirements.

Manage the E2E execution of large-scale technology and deployment projects (on

time, on budget).

Define and execute the Micro ATM Product Roadmap, incorporating expertise in AEPS,

BBPS, and device technology.

Act as the central liaison between Sales, Technology, and Operations teams.

Key Competencies

Deep understanding of the Indian payments ecosystem (NPCI, DMT, UPI, AEPS, BBPS).

Proven ability to launch and scale financial technology products.

Hands-on knowledge of API architecture, payment switch logic, mobile application

development lifecycle (APK build), and device certification processes.

Exceptional project management skills (Agile/Waterfall), ability to manage large

budgets, and a strong bias for action and on-time delivery.

Strong analytical skills, ability to interpret financial data (transaction volumes, cost of

acquisition, profitability)

Excellent communication and negotiation skills to manage diverse stakeholders:

Technology, Sales, Vendors, and Senior Leadership