Shape the future of the Events Platform by owning outcomes across registration, communications, check-in, payments, and reporting. Partner with product, technology, design, data, and operations teams to deliver secure, compliant, and scalable event experiences end-to-end.
As an Area Product Owner for the Events Platform, you will own a portfolio of capabilities-registration, communications, check-in, payments, and reporting-and lead delivery from intake and prioritization through launch and adoption. You will translate business needs into a roadmap and an executable plan, manage dependencies, and ensure delivery aligns to risk, controls, compliance, and regulatory requirements. You will drive cross-functional execution and continuous improvement while partnering closely with stakeholders across product, technology, agility, design, and data.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Own end-to-end product delivery for the Events Platform, including intake, prioritization, dependency management, and release management across registration, communications, check-in, payments, and reporting
- Manage and maintain the product backlog define epics/user stories and acceptance criteria, ensuring clear outcomes and delivery readiness also develop and maintain quarterly roadmaps and milestone plans provide transparent status reporting and executive-ready summaries
- Lead change management activities across functional partners and ensure adherence to firm risk, controls, compliance, and regulatory requirements
- Manage timelines and dependencies proactively identify blockers, drive resolution, and ensure adequate resourcing in partnership with functional leads
- Partner with technology leads to plan sprints, coordinate releases, and ensure delivery stays on track to roadmap commitments and drive go-live and implementation activities, including readiness checklists, production verification testing, and operational handoffs
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Demonstrated ability to execute operational management and change readiness activities in a regulated environment
- Strong understanding of agile delivery practices and experience working within an agile product delivery lifecycle.
Experience in platform-wide release management, including deployment processes and strategies
- Strong analytical and structured problem-solving skills ability to translate insights into prioritized delivery actions
Flexible and adaptable to shifting priorities able to manage multiple initiatives in a fast-paced, results-driven environment & Proven ability to anticipate delivery and production support needs and create mitigation plans
- Ability to influence across functional areas to align resources toward the roadmap and key milestones and communicate clearly with senior stakeholders, including business value vs. cost trade-off discussions
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Experience building or running event-related platforms and workflows (e.g., registration, check-in, communications, payments, reporting)
- Proficient knowledge of the product development life cycle, user-centric design, and data analytics
- Demonstrated experience working in a highly matrixed, complex organization
- Strong organizational skills with high initiative able to work independently and across teams
- Familiarity with controls-by-design, operational readiness, and continuous improvement practices
