Product Manager

Join Us as a Pre-Sales IT Specialist

Location: Andheri East, Mumbai, India

Notice Period: Immediate to 30 Days

Employment Type: Full-Time

About VivaConnect

VivaConnect is one of India's top 10 CPaaS companies, backed by 24+ years of experience in delivering impactful mobile marketing solutions. Our strength lies in leveraging mobile, digital, and social technologies powered by AI, Machine Learning, and Analytics — enabling high-engagement brand-consumer interactions at 25% lower costs.

From TCS, SBI, Bajaj Finserv to Reliance Industries, we proudly serve 250+ iconic brands — with a 75%+ client retention rate in the past 5 years.

Why Join VivaConnect

Dynamic Team: 100+ skilled professionals who drive innovation.

Award-Winning Excellence: Recognized by CNBC, ACEF, Mobby's, Red Herring, and IDMA.

Trusted by Leading Brands: Long-term collaborations with top BFSI and enterprise clients.

High-Growth Industry: The CPaaS market in India is poised for massive expansion — be a part of this wave!

Your Role: Pre-Sales IT Specialist

As a Pre-Sales IT expert, you'll be the technical bridge between our sales team and clients. Your role is to understand client needs, design tech-driven solutions, and support the business team in closing deals with confidence and clarity.

Key Responsibilities

Client Discovery & Engagement

Meet with prospects to understand their business challenges and technical requirements.

Translate client needs into tailored solutions using VivaConnect's product suite.

Solution Design & Presentation

Collaborate with the sales team to create winning solution proposals.

Deliver compelling presentations and demos to showcase business value.

Sales Enablement & Support

Assist with RFP/RFI responses and contribute to pitch decks.

Support sales teams with insights, training, and PoC coordination.

Technical Coordination

Guide clients through onboarding and integration processes.

Identify key use cases and map them to our platform capabilities.

Feedback Loop & Product Improvement

Collect and relay client feedback to product and tech teams for future enhancements.

Stay updated with the latest in CPaaS, telecom, and enterprise tech trends.

What We're Looking For

Educational Background: Bachelor's degree in Computer Engineering, IT, or a related field.

Strong Communicator: Excellent interpersonal, written, and verbal communication skills.

Tech-Savvy: Deep understanding of product functionality and integration logic.

Analytical Thinker: Proficient in assessing client requirements and crafting tailored solutions.

Presentation Ninja: Skilled in creating and delivering high-impact PowerPoint presentations.

Ready to Create Impact

If you're passionate about technology, solutions, and making client conversations truly meaningful — we'd love to hear from you.