About Us
GEMGEM is a next-generation luxury C2C marketplace, pioneering the way people buy and sell authentic pre-owned fine jewellery online. Backed by decades of industry experience, we're combining deep domain expertise with cutting-edge tech to build a global platform with trust and transparency at its core.
As a Product Manager at GEMGEM, it's a pivotal role in defining and driving the vision, strategy, and execution of our products. You will serve as the crucial link between cross-functional teams, engineering, design, marketing, sales, and operations, ensuring the delivery of innovative, customer-centric solutions that align with our business goals. This role demands a strategic thinker with strong leadership skills, technical acumen, and a relentless focus on user experience
The Role
Key Responsibilities
1 Technical Skills
- Strong understanding of web and mobile development technologies
- Proficiency with project management tools like JIRA, Trello, or Asana
- Ability to use analytics tools such as Google Analytics, Mixpanel, or similar
2 Product Management Skills
- Conduct comprehensive market and user research
- Develop and manage product roadmaps
- Perform feature prioritization aligned with business goals
- Apply UX principles to create seamless user experiences
- Work collaboratively in Agile/Scrum development environments
3 Leadership & Collaboration
- Lead and motivate cross-functional teams
- Work closely with developers, designers, marketers, and operations
- Strong verbal and written communication skills to drive clarity and alignment
4 Strategic Thinking
- Define and articulate a clear product vision
- Use data-driven insights to make informed decisions
- Solve complex problems with creativity and structured thinking
5 Customer Focus
- Deeply understand customer behavior, pain points, and needs
- Translate feedback into actionable product improvements
- Build features that enhance user satisfaction and engagement
6 Financial Acumen
- Manage product budgets and resources effectively
- Analyze ROI for features, enhancements, and product initiatives
Ideal Profile
What We're Looking For
- 5+ years of hands-on product management experience
- Strong technical understanding and ability to collaborate with engineering teams
- Demonstrated experience managing end-to-end product lifecycle
- Customer-first mindset with strong analytical thinking
- High ownership, strong leadership, and excellent communication skills
What's on Offer
- Direct impact on a fast-scaling international marketplace
- Learning opportunities and exposure to global operations
- Excellent career development opportunities
