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creditmitra

Product Manager

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Job Description

Product Strategy And Roadmap

The candidate will have responsibilities across the following functions:

  • Define and own the product roadmap for lending, insurance, and mutual fund journeys (web + app).
  • Translate business goals (acquisition, approval rate, portfolio quality, and cross-sell) into clear product initiatives.
  • Prioritise features using data, effort, impact, and stakeholder inputs.

Digital Lending (LOS/LMS Journeys)

  • Design and improve journeys for loan application, KYC, underwriting, e-mandate, disbursal, and repayment.
  • Work with credit/risk teams to implement policies, rule engines, and bank statement analysis/bureau integrations.
  • Coordinate with NBFC / bank partners for product specs, APIs, and compliance requirements.

Insurance And Mutual Fund Journeys

  • Build and optimise journeys for insurance (life/health/general) and mutual fund products from lead to policy/order completion.
  • Work with IRDAI / SEBI / AMFI-compliant partners and platforms for product listing, quotes, journeys, and post-sale flows.
  • Enable cross-sell and upsell flows from lending customers to insurance/MF and vice versa.

Requirement Gathering And Documentation

  • Convert business problems into clear PRDs, user stories, and acceptance criteria for the tech team.
  • Maintain up-to-date process flows, API specs (in coordination with tech), and configuration documents.

Execution With Tech And Design

  • Work closely with engineering, QA, and design to deliver features on time and with high quality.
  • Conduct UAT and sanity checks and ensure smooth releases across web and app.
  • Continuously refine UX to reduce drop-offs and improve conversions.

Data, Analytics, And Optimisation

  • Track key metrics: funnel drop-offs, approval rates, TAT, NPS, collection behaviour, cross-sell uptake, etc.
  • Use data and customer feedback to identify issues and drive A/B tests and improvements.

Compliance, Risk, And Operations Alignment

  • Ensure products are aligned with RBI, IRDAI, SEBI/AMFI guidelines, and partner requirements.
  • Work with operations, collections, and customer support teams to build internal tools and dashboards for smooth servicing and tracking.

Stakeholder And Vendor Management

  • Liaise with external partners (NBFCs, insurers, brokers, MF platforms, KYC providers, bureaus, and PGs) for integrations and enhancements.
  • Run regular reviews with business, marketing, and leadership on product performance and roadmap.

Requirements

  • 3 - 6 years of experience as a product manager / associate product manager in fintech/banking/insurance/investments.

Strong understanding of at least one of the following (and willingness to learn the others):

  • Digital lending (personal loans/consumer loans).
  • Insurance distribution (web/app journeys, POSP/corporate agent model).
  • Mutual fund distribution/investment products.
  • Experience working with tech teams, APIs, and mobile/web products.
  • Ability to write clear PRDs/user stories and work in agile/sprint-based environments.

This job was posted by Murthy Balaji from CreditMitra.

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About Company

Job ID: 148377751

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