Job Description

Role:- Product Manager - Current Account

Designation:- Assistant Vice President

Job Responsibilities:-

Financial & Non - Financial Responsibilities

Define & develop products and program for SME customers - CA, CMS, POS, IPG, Other technological solutions
Innovate and develop segment specific propositions (Professionals, Real Estate, IT & ITES, Travel & Tourism, Gems & Jewellery, Media & Entertainment, Food & Beverages, Retailers, etc)
Co-Work with Business Banking to offer Asset Products for SME customers
To review cost / revenue levers of products and define product pricing for new product releases to meet revenue and & profitability goals
Preparing and monitoring annual budgets, forecast trends and presenting the performance of business regularly to senior management / branches
Drive customer acquisition
Manage and analyse portfolio quality
Identify and define Customer Segments for quality and focused acquisition
Develop Sales Pitch, Brochures, Collaterals, Sales Aids in collaboration with marketing
Provide trainings and conduct workshops for acquisition channels
Co-work with operations team to define and improvise product related branch & central ops process
Define and ensure effective / active customer engagement, customer life cycle & campaign management framework
Conducting market / competition analysis

Compliance & Risk Responsibilities:-

Co-work with compliance team to define & update KYC requirements as per legal & regulatory guidelines
Design & improvise Forms, Declarations, Delegation Matrices & Exception Management to be customer friendly yet regulatory compliant
Review & control sourcing quality
Work closely with stakeholders to identify and drive system developments towards process simplifications
Query Management of Branches & others

Functional Competencies:-