Job Description

Job Role:

Product & Process Design, Development and Launch
Carry out Process development/enhancement/changes as and when required.
Responsible for achievement of key parameters of product performance
Responsible for all processes related to the products, training various stakeholders on existing processes and new processes related to the product
Work jointly with various distribution channels to increase the usage of the product
MIS & Channel Contest Management
Channel query & Customer complaint Management
Customer segmentation & need gap analysis
Marketing & Customer Communication for New acquisition, activation and cross-sell
Assisting in maintenance of the existing system by analysing and implementing the requirement.
Channel Education and Communication for business development
Interdepartmental functioning & Coordination like IT, Marketing, BSG, MIS, Legal, Compliance, Audit and External Vendor.
Product related marketing collaterals management
Publication of Progress Dash Board and channel engagement
Driving end-to-end bank level campaigns, programs & Channel Contest
Analysing and preparing business performance/ channel performance/ Key parameter trend/ competitive landscape reports

REQUIREMENTS:

Preferably a MBA with min 5 years of experience
Analytical skills to evaluate various customer/product innovations and insight to deliver superlative performance.
Should be result oriented, go getter with a high passion for numbers and ability to work under target focused approach.
Should be a fast learner, innovative and open for newer concepts/ideas/technologies
Good communication skills
Ability to multi-task & manage multiple projects simultaneously
Drafting skills for writing strategy, business plan documents & proposals
Understanding of key business drivers & ability to drive business output
Excellent knowledge of excel for MIS Management to channel