About the Role:
This is a program management role focused on end-to-end product launch execution and roadmap governance—not product or engineering ownership. You'll coordinate across Product, Marketing, Sales, and Customer teams to drive launch readiness and alignment.
You'll also own and optimize Aha! Roadmaps, quickly becoming a power user and enabling adoption across teams. Success in this role means managing multiple cross-functional initiatives and ensuring launches are delivered on time, with strong alignment on scope, resources, and outcomes.
What You'll Do:
- Lead end-to-end product launch execution: planning, readiness reviews, stakeholder coordination, post-launch measurement, and process improvement
- Design and standardize launch frameworks, processes, templates, and KPIs across product lines
- Become an Aha! Roadmaps administrator: configure workspaces, create custom views/reports, manage integrations, train users, drive adoption
- Own roadmap governance cadence and ensure alignment across product teams and business units
- Develop and maintain standardized roadmap, portfolio, and launch dashboards for leadership visibility
- Manage the Product Master (catalog of offerings), including lifecycle tracking and portfolio rationalization
- Track dependencies, risks, timelines, and deliverables across multiple concurrent launches
- Facilitate launch readiness reviews and provide executive-level status reporting
- Influence stakeholders at all levels without direct authority
- Mentor others on product operations and launch management best practices
What You'll Bring:
- Required: Hands-on experience with roadmap/portfolio management tools such as Jira Advanced Roadmaps, Planview, ProductPlan, or similar platforms (you have configured views, created reports, and trained users)
- Required: Onsite work in Krakov, Poland once per month
- Bachelor's degree in business, marketing, operations, or related field (or equivalent experience)
- 5–8 years of program/project management, go-to-market operations, or product operations experience in a B2B SaaS or technology company
- Proven track record leading complex, cross-functional product launches from planning through post-launch measurement
- Strong facilitation, influencing, and executive communication skills
- Highly organized and process-oriented with ability to manage multiple concurrent programs
- Analytical mindset with ability to define metrics and translate insights into action
- Fast learner who can quickly master new tools and become a subject-matter expert
Who We Are:
Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes.
