Product Integration Engineer

Role & responsibilities

• Understanding partners business use case.
• Describing Banking products to partners. (Presales/Post sales calls for clients).
• Product demo/docs walkthrough.
• Handling partner tech queries on email, live chat & calls.
• Handling/debugging merchants Integration issues. (All Kaleidofin products including SFTP set-up, APIs, SDKs etc. etc.)
• Owning the support documentation initatite & ensure that integration documentation

Preferred candidate profile

• 4 to 5 years of experience handling clients for different API integrations from reputed fintech companies.
• FinTech experience is a must.
• To explain complex information in simple, clear terms to non-IT personnel.
• Additional skills required: -
• Ability to deal with complex issues.
• Logical thinker
• Good Analytical and Problem solving skills

Perks and benefits

• Be a part of a well-funded, high growth insurtech startup.
• Opportunity to create large scale impact.
• Competitive market salary.
• Health insurance
• Flexible and fun work environment.