Product Development Associate

Build India's first great hardware brand.

Native is the hardware division of Urban Company. Urban Company is the world's largest home services platform, serving India, UAE, and Singapore. We deliver an unparalleled range of services including beauty services & treatments, appliance repairs, massages, home repairs, and cleaning.

At Native, we design and build high-performance products for Indian homes. From scratch, and in-house by sweating the details in-and-out.

In just over two years, we've redefined the RO purifier:

• Filters that last 2 years (a first in India)
• Zero service calls for 24 months
• Unmatched design, fit, and finish

We also re-invented what a truly smart door lock should be like:

• Camera that lets you see who's at the door before you open (from anywhere)
• Truly remote unlock that works from anywhere
• Exceptional, trend-setting design

At Urban Company and Native, we understand how to build services and products that people love and feel magical! Native is not just another hardware company. Native is your opportunity to build a new kind of brand for India that's obsessed with customer delight.

What you'll d

oYou'll work directly with the core Native team on live products — across new product launches, ongoing innovation tracks and improving current best sellers. No two weeks look the same. You'll own problems end-to-end: from understanding what's broken, to figuring out why, to driving the fix all the way to closure

.
New product developmen

• t:Work with the team across design, manufacturing, and testing to help bring new product concepts to life — from ideation to prototyping to first production lo
• tsCollaborate with designers, researchers, and subject matter experts to evaluate new technologies, materials, and processes relevant to our product categori
• esBuild and track test plans, procedures, and SOPs to ensure product quality and reliability at every stage of developme
• ntAct as the connective tissue between engineering, vendors, and production — keeping things moving and nothing falling through the crac

ks
Current product improvemen

• ts:Dig into product quality issues — gather data from the field, structure your findings, and close root cause analyses with clear corrective acti
• onsWork with customer experience, production, and vendor teams to identify patterns and prioritise what to solve fi
• rstDrive implementation of solutions — coordinate with the right people, track progress, and validate that fixes actually w
• orkHandle whatever needs to get done — you're not above any task if it moves the product forw

ard
We are looking

for:We don't care much for years of experience but we care that you are obsessed with doing some of the best work of your car

• eer.0–3 years of professional experience — in hardware, operations, consulting, or any fast-paced environment where you own outco
• mes.Strong problem-solving skills — you break complex, ambiguous problems into structured hypotheses and drive them to resolu
• tionGood analytical instincts — you're comfortable working with data to find patterns, test ideas, and make decis
• ionsStrong operational execution — you know how to manage multiple things at once, stay on top of details, and close the loop without being ch
• asedFamiliarity with hardware products and manufacturing is a

plusBut most importantly, you're the kind

• who:Gets curious when something breaks — and doesn't rest until you know exactly
• whyDoesn't wait for permission to s
• olveTakes ownership completely — if you said you'd close it, it's cl
• osedBrings genuine enthusiasm to the work — you care about what you're buil
• dingThinks how it's made is a binge-worthy t
• opicWould have built a better purifier yourself, if you had the t

ools
Why jo

in usUrban Company is a household name when it comes to exceptional quality of services at home. Native products, since we launched in September 2023, are already the top-selling water purifiers on major e-commerce platforms. We take pride in building services and products that are exceptional in qua

lity.You'll be part of a team who care deeply about building great products and services. As a part of being in the culture of building with creativity, collaboration, problem-solving with customer-first approach, you'll do some of the best work of your ca

reer!If you ever wondered what it was like to work at the top 3 hardware companies in the world when they were just fifty people, imagine building products for India that sparked a movement. That's the kind of opportunity we're offering you at Native by Urban Com