This role is ideal for a designer who thrives at the intersection of
Enterprise SaaS,
Artificial Intelligence, and
Design Systems, with a passion for building scalable solutions that work across Web and Mobile.
Key Responsibilities
- SaaS & AI Product Strategy: Lead the design for complex SaaS workflows, focusing on AI-enhanced features (e.g., automated proctoring, AI-driven skill gap analysis, and predictive hiring dashboards).
- End-to-End Design: Own the full design lifecyclefrom deep UX research and information architecture to high-fidelity UI and interactive prototyping.
- Design System Management: Contribute to and scale our centralized Design System, ensuring visual and functional consistency across all product modules and platforms.
- Mobile-First Thinking: Design responsive web experiences and native mobile applications that maintain high performance and usability for candidates taking assessments on the go.
- UX Research & Validation: Conduct user interviews, usability testing, and data analysis to validate design hypotheses and iterate based on real-world user feedback.
- Cross-Functional Collaboration: Partner closely with Product Managers, AI/ML Engineers, and Frontend Developers to ensure technical feasibility and high-quality implementation.
- Motion & Delight (Good to Have): Utilize motion graphics to enhance storytelling, simplify complex transitions, and add delight to the user journey.
Requirements & Skills
- Expertise in Design Tools: Mastery of Figma (for UI/UX and prototyping) and FigJam (for collaborative whiteboarding and flows).
- Adobe Creative Cloud: Proficient in Photoshop and Illustrator for asset creation; After Effects or Lottie for motion (preferred).
- AI Design Fluency: Proven experience in designing for AI productshandling transparency, prompt engineering interfaces, and AI feedback loops.
- Portfolio: A strong portfolio showcasing SaaS web applications, mobile designs, and evidence of a structured research-driven process.
- Communication: Ability to articulate design decisions to stakeholders and translate complex business requirements into simple, elegant interfaces.
Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.
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