About Us
Hiver gives teams the simplest way to deliver outstanding, personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customerscustomers at scale. We're a top-rated product on G2 and rank very highly on customer satisfaction
At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers.
We're profitably run and are backed by notable investors. K1 Capital led our most recent round of $22 million. Before that, we raised funding from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator.
Opportunity
We're looking for a Product Designer-II to join our team at Hiver. If you love solving complex problems with elegant, user-friendly design, enjoy collaborating with PMs and engineers, and want your work to impact thousands of businesses worldwide, you'll fit right in.
What will you be working on
- Own end-to-end design: research flows pixel-perfect UI
- Collaborate with PMs & engineers to ship features users love
- Evolve and scale our design system (we're going big on consistency + accessibility)
- Bring fresh thinking on AI-first design and workflow simplification
What will you be working on
- 3-5 years in product design (bonus if SaaS / B2B)
- A strong portfolio that shows you can simplify the complex
- Figma wizardry + love for design systems
- Great communicator and team player
- Curious, pragmatic, and opinionated (in the right way)
