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JP Morgan Chase & Co.

Product Delivery Director - Payment Rails

10-12 Years
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  • Posted 22 hours ago
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Job Description

Lead the transformation of core payment platforms by driving disciplined product delivery, accelerating modernization, and improving client and operational outcomes across global payment rails.

As a Product Delivery Director †Core Payment Rails India, you will lead delivery execution across Global Clearing, ACH, FX, and Disbursements. You will partner with Product, Technology, and Operations to translate strategy into integrated delivery plans that improve predictability, technical quality, and risk management. This role combines hands-on technical depth with senior leadership, driving platform modernization, strengthening delivery discipline, and ensuring scalable, resilient solutions across core payment systems.

Job Responsibilities

  • Provide technical leadership for product delivery across Global Clearing, ACH, FX, and Disbursements, aligned to platform modernization and business growth objectives.
  • Own and drive execution of product roadmaps, ensuring alignment with organizational priorities and customer needs.
  • Lead cross-functional teams across the full product lifecycle, from ideation through delivery and ongoing enhancement.
  • Manage demand and capacity across Core Rails platforms, aligning stakeholders on priorities and delivery commitments.
  • Partner with Product Management, Technology, and Finance to plan and maintain a rolling multi-quarter (6Q) roadmap.
  • Identify and manage cross-platform dependencies and integration risks to accelerate delivery and reduce duplication.
  • Lead incident management and root cause analysis, ensuring rapid resolution of production issues and improved platform stability.
  • Drive adoption of Agile, DevOps, automated testing, and cloud-native practices to improve delivery efficiency and scalability.
  • Identify and implement AI and ML opportunities to automate processes, enhance decision-making, and improve delivery outcomes.
  • Translate business and operational needs into clear, actionable requirements for technology teams.
  • Champion a culture of continuous improvement by leveraging data-driven insights to enhance product performance and operational efficiency.

Required Qualifications, Capabilities, and Skills

  • 10+ years of leadership experience in product delivery, technology, or payments, with a proven track record in complex, matrixed organizations
  • Deep experience working with large-scale technology platforms within Financial Services or established FinTech environments
  • Strong technical foundation (e.g., software engineering, distributed systems, or data platforms) with the ability to engage in architectural and delivery discussions
  • Demonstrated ability to drive adoption of product lifecycle practices, including strategic planning, execution, and value realization
  • Proven stakeholder management and influencing skills across multiple functions, geographies, and seniority levels
  • Strong communication skills, with the ability to clearly convey complex concepts, risks, and priorities to senior stakeholders
  • Strong analytical and problem-solving capabilities, with a focus on identifying and implementing practical improvements
  • Experience leading in matrixed environments and aligning diverse stakeholders to common delivery outcomes

Leadership Expectations and Success Measures

Success in this role is defined by measurable improvements in delivery outcomes across Core Payment Rails, including:

  • Increased delivery predictability and stronger roadmap integrity
  • Clear visibility and management of dependencies, risks, and execution trade-offs
  • Improved platform stability and reduced operational risk
  • Higher confidence from stakeholders in delivery commitments and outcomes
  • Acceleration of platform modernization initiatives across core rails
  • Elevated engineering and product delivery standards through consistent, scalable ways of working

This leader is expected to shape how delivery is executed across India teams, while ensuring strong alignment with global stakeholders, control functions, and governance expectations.

More Info

About Company

JPMorgan Chase Bank, N.A., doing business as Chase Bank or often as Chase, is an American national bank headquartered in New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase

Job ID: 149274399