Product/Business Analyst

Role Responsibilities :

Provide M365 (SharePoint online, Teams, OneDrive, Yammer, copilot etc.) subject matter expert support to the project implementation team

Research product functionality and provide recommendations and guidance to the Digital Collaboration Delivery Studio team, other internal teams and leadership

Monitor emerging technology trends within assigned product /technology areas to make recommendations

Work with architecture, development and UI designers to design product features/solutions to meet the business requirements

Perform Proof of Concept activities pertaining to SharePoint, SharePoint Online and M365

Recommend product change, modification and customization for Client OnLine utilizing SharePoint

Responsible for developing product specific standards

Work with deployment and support teams and functional representatives to educate clients on best practices for using M365 products

Participate in subject matter guidance/troubleshooting for escalated support tickets and application issues

Required Education, Qualifications, and Experience Settings :

Minimum 3 6 years of experience in large technology environments

Minimum 3 6 years Business analysis/Product Owner experience with Microsoft SharePoint, SharePoint Online, M365, Microsoft Teams

An understanding of Microsoft 365 Copilot is preferred

Familiarity with Agile/SAFe Agile is preferred

Demonstrates ability to work with vendors and internal Client teams to influence product roadmap(s)

Ability to provide key input into solutions that meet and often exceed client needs

Demonstrates awareness of major external technology vendors and understands critical information about future-oriented collaboration technologies

Ability to contribute to operational user and functional requirements within a structured system development lifecycle methodology

Strong background in identifying issues and defining a solution for those issues

Ability to apply technical skills with effective and clear verbal and written communication

Ability to function and interact across teams in a large matrix organization to execute multiple tasks/assignments simultaneously with input from several resources.