Job Title: Product & Experience Development Executive
Location: Tattva Spa – Head Office
Reports to: Marketing Head
Experience: 2–3 years
Qualification: Graduate (B.Com or equivalent) or MBA — Marketing/Operations background preferred
Salary: 6 - 7 lacs
About the Role
Tattva Spa is looking for a creative professional to join the Product & Experience Development function at our Gurgaon Head Office. This role sits at the intersection of NPD (New Product Development) and guest experience development — working closely with the Marketing Head to shape what guests use, touch, feel and take home from a Tattva spa visit, and what they buy from our bath & body products retail line, VILASA.
This is a build-and-run role: part product manager, part sourcing coordinator, part experience designer. You'll work with everyone from professional cosmetic/packaging suppliers to small, unorganised local manufacturers — and with our L&D team to actually get new experiences delivered on the spa floor.
Our brand: www.tattvaspa.com
Apply to this post on LinkedIn or drop us your resume on Whatsapp +919910803550 or email at [Confidential Information] with the title - Product Development Executive.
Key Responsibilities
NPD — Spa & Retail Product Development
- Drive new product development (NPD) for in-house spa products (usage products) and the VILASA retail range — from opportunity identification to launch
- Streamline and rationalise the existing product range alongside new development
- Manage the end-to-end NPD cycle: briefing, sampling, feedback, costing, finalisation, in coordination with professional suppliers and manufacturers
- Lead packaging design and development — coordinating with designers, packaging vendors, and print/production partners
- Write and refine product-related content — descriptions, packaging copy, briefs for designers/vendors — with an ear for brand tone
Spa Design-Led Items & Sourcing
- Develop, improve, and source design-led spa items that elevate the guest experience at our spas
- Build and manage relationships with suppliers and small-scale/unorganised manufacturers for these items
- Own quality, cost, and timely fulfilment for recurring and one-off orders
- Continuously research international wellness industry best practices and scout for innovative products in guest experience with better materials and design refreshes
Guest Experience Enhancement
- Design new guest experience elements (e.g., a guest welcome ritual) from concept to guest-ready execution
- Partner with the L&D team to translate experience concepts into trainable, deliverable protocols for spa staff
- Draft experience scripts, guest communication, and training-support content as needed
- Track rollout and gather feedback to refine experiences over time
Cross-functional Coordination
- Work closely with Marketing, Operations, and L&D to ensure product and experience initiatives align with brand standards and guest expectations
- Maintain vendor documentation, costings, and development timelines
What We're Looking For
- 2–3 years of experience in marketing, product/NPD, or operations roles within hospitality, beauty, or retail brands (products or services)
- Sharp eye for detail — in product formulation, packaging finishes, and content accuracy alike; nothing ships with a typo or a loose end
- Ace it with words — able to write clean, brand-appropriate copy for packaging, briefs, and guest-facing communication without heavy hand-holding
- Comfortable working with both organised suppliers and small/unorganised manufacturers
- An eye for design and packaging, with genuine interest in product detail
- Strong coordination and follow-through skills — this role involves managing many small-scale, parallel projects
- Ability to translate ideas into structured, executable plans (especially for guest experience rollouts via L&D)
- Excellent communication and vendor negotiation skills
Good to Have
- Prior exposure to wellness, beauty, or FMCG product development / NPD
- Experience working with packaging vendors or design agencies
- Basic understanding of costing and margins for retail products
- A writing sample or portfolio (product copy, brand content, etc.) is a plus
Who we are
We are Tattva Spa -Tattva Spa is one of the most trusted wellness and beauty brands in India. Tattva offers luxury spa and salon services through 100+ spas at hotel & resort locations across 30+ cities in India. We are dedicated to alleviating stress from people's lives helping them -Live more - Do more. Tattva has steadily grown to become India's largest chain of spas with over 500 employees and serviced over 8,000,000+ guests across the city and resort locations all over India. Know more at www.tattvaspa.com
Our Mission: At Tattva Spa, our mission is to make self care a priority. It comes directly from the fast-paced and stressful lifestyle we all lead today. We are on a mission to help our consumers find their moments of calm with our products & services.
