Product Administrator - Salesforce Administration

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Job Title: Product Administrator

Location: TechM Pune Sharda

Years of Experience: 7 10 Years

Job Summary:

We are seeking a highly skilled and experienced Product Administrator with a strong background in Salesforce Administration. The ideal candidate will be responsible for managing and optimizing our product management processes, ensuring that our Salesforce platform is utilized to its fullest potential. This role requires a proactive individual who can work collaboratively with cross functional teams to enhance product performance and drive business success.

Responsibilities:

• Administer and maintain the Salesforce platform, ensuring data integrity and system performance.
• Collaborate with product managers and stakeholders to gather requirements and translate them into Salesforce solutions.
• Develop and implement best practices for Salesforce usage, including user training and support.
• Monitor and analyze product performance metrics, providing insights and recommendations for improvement.
• Manage product related documentation, including user guides, training materials, and process workflows.
• Assist in the development and execution of product roadmaps and release plans.
• Stay updated on Salesforce features and enhancements, evaluating their applicability to our product management processes.
• Provide technical support and troubleshooting for Salesforce related issues.

Mandatory Skills:

• Strong expertise in Salesforce Administration, including configuration, customization, and user management.
• Proven experience in managing Salesforce data, reports, and dashboards.
• Excellent analytical and problem solving skills.
• Ability to communicate effectively with technical and non technical stakeholders.
• Strong organizational skills and attention to detail.

Preferred Skills:

• Experience with Salesforce CPQ and/or Salesforce Marketing Cloud.
• Familiarity with Agile methodologies and project management tools.
• Knowledge of product management principles and practices.
• Experience in training and mentoring team members on Salesforce best practices.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Salesforce Administrator certification is highly preferred.
• 7 10 years of experience in Salesforce Administration or a related role.
• Proven track record of successful product management and administration.

Job location- Pune