Procurement Manager

Role Overview

The Procurement Manager will lead and manage centralized procurement operations for ITC Hotels, ensuring cost-effective, compliant, and uninterrupted supply of goods and services across all units. The role is responsible for developing sourcing strategies, managing supplier partnerships, driving efficiencies, and strengthening procurement governance at a corporate level.

Key Responsibilities include but are not limited to:

• As the central procurement lead, partner with hotel units and corporate stakeholders to understand requirements and deliver standardized and efficient procurement solutions.
• Drive end-to-end procurement lifecycle (requisition to payment), including supplier identification, specification finalization, quotation management, negotiations, approvals, rate contracts, purchase orders, and coordination with finance and receiving teams.
• Develop and manage strategic supplier relationships, including product development, quality assurance, bulk sourcing, and timely deliveries across units.
• Track market trends, pricing movements, and supply risks to ensure competitiveness, cost optimization, and sustained savings.
• Conduct periodic supplier performance reviews to ensure quality, service levels, and continuity of supply.
• Collate and analyze procurement data from multiple hotels to support reporting, planning, and performance evaluation.
• Drive adoption of standardized procurement systems, processes, and policies across all units, ensuring audit readiness and compliance with regulatory and third-party requirements (FSSAI, ISO, Risk Management, Customs, etc.).
• Stay updated on industry best practices, sustainability norms, digital procurement tools, and regulatory changes relevant to hospitality procurement.

Qualifications & Experience

• Graduate in any discipline; MBA / Supply Chain / Engineering preferred.
• 12–15 years of hands-on procurement experience within the hospitality industry, with strong exposure to operational categories, including F&B.
• Proven expertise in strategic sourcing, contract negotiations, and supplier management at scale.
• Strong stakeholder management and communication skills, with the ability to work across multiple units and functions.
• High proficiency in data collation, analysis, reporting, and procurement planning.
• Experience with e-Procurement platforms and strong working knowledge of MS Office tools.
• Strong understanding of procurement-related laws, taxation, sustainability, and ethical sourcing practices.

This role will be based at the ITC Hotels Corporate Office, ITC Green Centre, Gurugram.