Some Careers Shine Brighter Than Others.
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of
Processor Cash P ayments and Reconciliations
In This Role, You Will
- Global Payments Service Operations supports processing and other high end payments related activities for multiple business entities across the group. Global Payments Service Operations serves multiple distinct Business Regions of HSBC Bank covering their entire Global Payments operations.
- The employees are required to ensure accuracy by correctly interpreting and taking action on the Payment Instructions and ensure that tasks are prioritized, processed and completed in accordance with procedures. The staff needs to ensure all end of day checks are duly completed and assist the team leads to achieve SLA targets.
- Responsible to ensure accuracy by correctly interpreting and acting on the Payment Instructions. An acceptable/agreed volume of work is handled contributing to the achievement of the section's performance targets.
- Customer calls are handled as per the company standards and focus must be on the customer's experience with the product and the bank.
- Ensure that a high level of awareness about Compliance, Money Laundering and other legal and regulatory requirements are always maintained.
- Independently complete all tasks assigned by the line manager which includes picking up calls in queue, clearing the mailbox, ensuring processing of all the requests within the Cut offs.
- A high level of awareness about phishing, compliance and money laundering should be always maintained.
- Responsible to ensure all end of day checks are duly completed and assist the team leads to achieve SLA targets.
To Be Successful You Will
- Minimum or basic computer knowledge.Good conversational skills to engage customer. Ability to write good quality business letters, emails and reports.
- Ability to learn quickly and transfer knowledge appropriately. Ability to understand and interpret numeric data. Experience in Payments and investigations
- Knowledge of Payments processing and Payments Investigation's case handling is desired.
- Ability to speak and understand English / French fluently. Flexibility to work different shifts.
www.hsbc.com/careers
You'll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
- Issued By HSBC Electronic Data Processing (India) Private LTD***
