Process Trainer

Role Description:

A Process Trainer is responsible for designing, delivering, and evaluating training programs to improve employee skills and knowledge in specific processes. They are crucial for employee development and ensuring teams are proficient in their roles. Responsibilities include identifying training needs, developing and implementing training plans, and assessing the effectiveness of training programs.

Designation: Training Officer

Location: Mumbai (Malad)

Key Responsibilities:

· Training Needs Assessment: Analyzing employee skill gaps and identifying areas for improvement.

· Training Program Development: Designing and creating training materials, including presentations, manuals, and online modules.

· Training Delivery: Conducting training sessions, using various methods like classroom instruction, online modules, and on-the-job coaching.

· Evaluation and Feedback: Assessing the effectiveness of training programs and providing feedback to improve future training efforts.

· Process Documentation: Maintaining up-to-date process documentation and ensuring it is communicated effectively.

· Change Management: Supporting process changes by training employees on new procedures and technologies.

· Mentoring and Coaching: Providing guidance and support to employees as they learn and develop new skills.

· Reporting and Analysis: Tracking training progress, generating reports, and analyzing data to measure the impact of training.

· Compliance: Ensuring training programs adhere to relevant industry standards and regulations.

Domain Skills:

· Minimum 1.5 to 2 years of experience with European AML – Anti Money Laundering.

· Should have expertise with EU Regulatory knowledge, Transaction Monitoring, KYC/EDD Procedures, Sanctions screening, SAR Filing & Risk based assessments

· Should have trained classes on European AML

· Domain knowledge level – master/expert

Essential Skills:

· Strong Communication and Presentation Skills: Ability to clearly and effectively communicate training materials and concepts.

· Training and Facilitation Skills: Expertise in designing and delivering engaging and effective training programs.

· Interpersonal Skills: Ability to build rapport with employees and create a positive learning environment.

· Analytical Skills: Ability to assess training needs and evaluate the effectiveness of training programs.

· Technical Skills: Proficiency in using training technologies and platforms.

· Organizational Skills: Ability to manage time, prioritize tasks, and organize training materials.