Search by job, company or skills

IGP

Process Trainer - Non-Voice

Early Applicant
  • Posted 2 months ago
  • Be among the first 10 applicants

Job Description

Job Summary

Responsible for training and standardizing processes across multiple locations to enhance

operational efficiency, customer experience, and compliance in an e-commerce gifting

company.

Key Responsibilities

Conduct training for new hires & existing teams on processes, product handling (gifts,

plants, flowers, cakes), and customer service.

Ensure SOP adherence, quality standards, and operational efficiency.

Audit processes, identify gaps, and implement corrective measures.

Collaborate with Operations seamless execution.

Track training effectiveness and maintain performance reports.

Requirements

2-5 years of training experience in e-commerce, retail, or logistics.

Strong communication, process improvement, and analytical skills.

Experience in digital learning tools & virtual training platforms.

Proficiency in MS Office; ability to travel frequently.

More Info

Industry:Other

Function:E-Commerce

Job Type:Permanent Job

Skills Required

Login to check your skill match score

Login

Date Posted: 12/05/2025

Job ID: 112619335

Report Job

About Company

Hi , want to stand out? Get your resume crafted by experts.

Similar Jobs

Voice Accent Trainer Associate Process Manager VNA Training BPO

Eclerx

Sr Process Trainer AM Training International BPO Voice Process

Hiresquad
Last Updated: 13-05-2025 09:59:57 AM
Home Jobs in Mumbai Process Trainer - Non-Voice