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Responsibilities
1. Execute transactions as per prescribed guidelines within agreed timelines, with an objective to meet SLA
2. Ensure the defined performance parameters are met and exceeded within guidelines, policies.
3. Should have degree in banking or financial services domain.
4. Need to possess knowledge on US Banking.
5. Demonstrated critical thinking, collaborating & time management skills.
6. Demonstrated problem solving and decision-making skills.
7. Intermittent knowledge in MS Excel & Power point
8. Good communication.
Preferred Skills:
DATA->DATA
Additional Responsibilities:
Shifts: Night shift
Work location: Chennai (SEZ) WFO.
Educational Requirements
MBA,BCom
Service Line
BPO Service Line
Role:Operations Manager
Industry:Information Services
Function:Customer Service/Call Centre/BPO
Job Type:Permanent Job
Date Posted: 11/02/2025
Job ID: 105269713
Infosys BPM, the business process management subsidiary of Infosys, was set up in April 2002. Infosys BPM provides integrated outsourcing and transformation services. It is headquartered in Bengaluru, India.