Process Support Associate

Important: Read the JD fully, then submit 2-min form: https://forms.gle/eBfPTbu5uUfmMwUE6 for an interview slot.

The first 20 forms get a call within 24 hours. Interview with the CEO.

Job Title: Admin Executive (Data Management & Excel)

Location: Indore

Employment Type: Full-time

Salary: INR 15,000 – 25,000 per month (Depending on qualification & experience)

We are looking for a smart, organized, and proactive person to join our growing mortgage brokerage support team.

This role is ideal for someone who is good at communication, follow-ups, coordination, multitasking, and administrative support.

Key Responsibilities:

* Mortgage file handling and back-office support

* Assisting in file submissions and lender coordination

* Managing follow-up reminders and task tracking

* Calendar management and meeting scheduling

* Email handling and communication support

* Follow-up calling with leads, clients, lenders, and agents

* Supporting day-to-day operational and admin activities

* Assisting team members with coordination and execution tasks

Required Skills:

* Good English communication (spoken & written)

* Confident and polite on phone calls

* Organized and detail-oriented

* Ability to multitask and manage priorities

* Fast learner and willing to take ownership

* Knowledge of MS Office, spreadsheets, AI Tools, Cloud Storage, emails, and CRM systems preferred

Preferred:

• Experience in mortgage, banking, real estate, customer support, or admin coordination roles will be an advantage.